Maître D - Private Club Fine-Dining Lead

Compass Group USA; New York (NY); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Internal Employee Referral Bonus

Job summary

Moss New York, a Compass Group USA venue, is hiring immediately for a full-time Maitre D at 520 5th Avenue, New York, NY 10036. Open availability and a minimum of 2 years in fine dining are required. Pay ranges from $23.00 to $25.00 per hour.

Internal employee referral bonus available. Responsibilities include maximizing reservations, greeting guests, handling complaints, supervising the host team, maintaining guest history in SevenRooms, and ensuring service flow from opening to close.

Qualifications

• At least 2 years of Maitre D experience in a fine dining environment.

Responsibilities

• Ensure reservations are maximized, accurate, and policies are consistently followed
• Welcome and recognize guests and members, setting the tone for hospitality
• Handle guest complaints promptly and thoroughly, ensuring complete satisfaction and proper follow-up
• Train, guide, and oversee the host team on greeting, reservations, phone manners, and professional standards
• Maintain guest history in SevenRooms and maximize its use for promotions, events, and personalized service
• Oversee the opening and closing of the restaurant, ensuring smooth and proactive service flow
• Demonstrate complete menu knowledge, including specials and alternatives, to lead by example in guest interactions

Skills

Maitre D experience

Job description

Moss New York, a Compass Group USA venue, is hiring immediately for a full-time Maitre D at 520 5th Avenue, New York, NY 10036. Open availability and a minimum of 2 years in fine dining are required. Pay ranges from $23.00 to $25.00 per hour.

Internal employee referral bonus available. Responsibilities include maximizing reservations, greeting guests, handling complaints, supervising the host team, maintaining guest history in SevenRooms, and ensuring service flow from opening to close.