Maitre D’ — Elevate Guest Experience & VIP Service

Union Square Hospitality Group; New York (NY); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dining discount 51%

Pre-tax commuter benefits

Paid time off

Parental leave

Job summary

The View, New York City's revolving restaurant from Union Square Hospitality Group, is hiring a Maitre D’. Join a dynamic team delivering Enlightened Hospitality in a high-volume service environment with panoramic skyline views.

As Maitre D’, you’ll oversee reservations flow, welcome guests, manage seating, and coordinate with front-of-house and kitchen teams to maximize efficiency and guest satisfaction. Fluency in English preferred; other languages a plus.

Qualifications

• 2+ years in a guest-facing restaurant role.
• English fluency preferred; additional languages are a plus.
• Ability to stand or walk for long periods.

Responsibilities

• Oversee flow of bookings and reservations to the restaurant.
• Create a welcoming environment for guests and recognize VIP guests.
• Quote accurate wait times and maximize seating efficiency.
• Act as liaison between guests, management, service staff and kitchen.
• Work with urgency while remaining composed during service.
• Coordinate with management to build the book and boost covers.

Skills

Guest-facing experience

English fluency

Tools

Sevenrooms

Job description

The View, New York City's revolving restaurant from Union Square Hospitality Group, is hiring a Maitre D’. Join a dynamic team delivering Enlightened Hospitality in a high-volume service environment with panoramic skyline views.

As Maitre D’, you’ll oversee reservations flow, welcome guests, manage seating, and coordinate with front-of-house and kitchen teams to maximize efficiency and guest satisfaction. Fluency in English preferred; other languages a plus.