Maintenance Technician - Residential

BH Management Services, LLC in; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to join their team. In this role, you will be responsible for overseeing physical assets, performing general maintenance repairs, and ensuring the satisfaction of residents. With a focus on teamwork and a positive attitude, you will collaborate with management to prioritize repairs and maintain high standards of service. This is a fantastic opportunity to work in a supportive environment that values employee growth and offers a comprehensive benefits package, including paid time off and education reimbursement. If you are passionate about maintenance and customer service, this position is perfect for you.

Benefits

3 Weeks of Paid Time Off

401(k) + Company Match

Birthday Paid Day Off

12 Paid Holidays

Education Reimbursement

Employee Assistance Program

Qualifications

• 6 months to 1 year of general maintenance experience required.
• Knowledge of HVAC, plumbing, and electrical systems is essential.

Responsibilities

• Perform general maintenance repairs and apartment make-readies.
• Monitor service completion and ensure customer satisfaction.
• Assist with inventory, supplies, and on-call duties.

Skills

General Maintenance Experience

HVAC Knowledge

Electrical Repairs

Plumbing Skills

Carpentry Skills

Time Management

Teamwork Skills

Basic Computer Skills

Education

High School Diploma

Tools

Industry-Specific Tools

Job description

Maintenance Technician - Residential (Maintenance)

At BH Management Services, we are committed to creating value. We acquire, improve, and manage apartment communities, and our success is evidenced by our growth from a start-up in 1993 to one of the largest multi-family management companies in the nation. We prioritize great customer service, which stems from engaged and well-trained team members. BH has been recognized as a top workplace for women, millennials, and diversity.

We offer a strong benefits package, including:

• 3 Weeks of Paid Time Off
• 401(k) + company match
• Birthday Paid Day Off
• 12 Paid Holidays
• Education Reimbursement
• Employee Assistance Program

As a Maintenance Technician, or Service Technician, you will assist in overseeing physical assets, performing general maintenance repairs, apartment make-readies, and supporting preventive maintenance and rehabilitation projects.

Essential Job Functions:

• Use service request system to prioritize and schedule repairs with support from Community Manager and Service Supervisor.
• Perform repairs and replacements within scope, including HVAC, electrical, plumbing, carpentry, drywall, appliances, and exterior grounds.
• Monitor service completion, ensure customer satisfaction, and limit callbacks.
• Follow company policies and procedures, especially for preventive maintenance programs.
• Use independent judgment to manage stress and meet deadlines.
• Collaborate with the team on move-in/move-out reports and unit readiness.
• Identify and report hazards on the property, assisting with repairs as needed.
• Share on-call duties, responding to requests within 24 hours and weather-related issues promptly.
• Assist with inventory, supplies, and pickups.
• Perform other duties as assigned.

Required Qualifications/Skills:

• 6 months to 1-year general maintenance and safety experience
• Knowledge of building maintenance, preventative programs, irrigation, pool systems, and appliance repair
• Basic computer skills
• Ability to work independently
• Excellent time management and prioritization skills
• Positive attitude and teamwork skills
• Own industry-specific tools
• Valid driver’s license and reliable transportation

Regular attendance and punctuality are required.

Desired Qualifications/Skills:

• Experience with heating and air conditioning systems
• HVAC certification or ability to obtain
• EPA Certification or ability to obtain
• CPO certification or ability to obtain

Work Schedule: 8 am - 5 pm, Monday-Friday, with possible overtime and on-call responsibilities.

Physical Requirements/Environment: The role involves indoor and outdoor work, with conditions such as varying climate, noise, chemicals, fumes, dust, and potential hazards. Physical activities include sitting, standing, walking, bending, climbing, lifting (up to 100 lbs. with assistance), and operating tools and equipment. Visual acuity and travel may be required.

BH/B.HOM is an Equal Employment Opportunity Employer, committed to diversity and inclusivity.