Maintenance Technician I (Maintenance Apprentice) - Central/Western MA Region

WinnCompanies; Amherst (MA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

401(k) plan options with company match

Flexible Spending Account options

Tuition reimbursement program

Job summary

WinnCompanies in Amherst, MA is seeking a Maintenance Apprentice to contribute to community safety and quality through technical training and on-the-job experience. This role allows participants to grow professionally and gain certifications while performing various maintenance tasks.

Ideal candidates will be proactive, possess strong communication skills, and have a desire to support diverse communities. Benefits include generous time-off policies, 401(k) options, and comprehensive health plans.

Qualifications

• Interest in pursuing a career in maintenance.
• Less than 1 year of relevant work experience.
• A current driver’s license in good standing.

Responsibilities

• Perform repairs in areas including appliances and basic electrical.
• Complete assigned service requests and repairs.
• Assist in preparing vacant apartments for market‑ready status.

Skills

Customer service skills

Communication skills

Basic English understanding

Initiative and proactive work

Education

Vocational or technical training

Job description

At WinnCompanies, we believe housing is the foundation for opportunity—and our work is about more than maintaining buildings; it’s about strengthening communities. Through our partnership with Connected Communities, we are committed to making a meaningful and measurable difference in the lives of residents and creating pathways to opportunity for the people who live and work in our communities. The pay range for this opportunity is $22.00 to $23.00 per hour dependent on experience.

As a Maintenance Apprentice, you will play a vital role in ensuring residents have safe, high-quality homes while building a long‑term career for yourself. This program is designed not only to equip you with technical expertise, but also to build the professional skills, confidence, and certifications needed to grow into long‑term roles within WinnCompanies. Graduates leave with a strong foundation for career advancement and the opportunity to build a stable, meaningful career that supports both their own goals and the communities they serve.

We Are Looking For Individuals Who

• Care deeply about supporting diverse communities and making a positive impact in people’s everyday lives
• Are motivated to grow—not just technically, but professionally and personally
• Want more than a job—they’re looking for a long‑term career with purpose

Maintenance Apprenticeship Opportunities Are Available At The Following Properties

• Coes Pond Village (Worcester, MA)
• Lincoln Square (Worcester, MA)
• Mill Valley Estates (Amherst, MA)
• North Village (Webster, MA)
• Northern Heights (Springfield, MA)
• Saxonville Village (Framingham, MA)
• Wellington Community (Worcester, MA)

This 12‑month Career Development Program combines on‑the‑job training with expert instruction from WinnCompanies. Participants gain experience as full‑time maintenance apprentices along with the following.

• 2,000 hours of on‑the‑job training and 150 hours of technical instruction at The Peterson School in Worcester, MA, in the trades and property management to develop the skills needed to become future industry leaders. Travel and time are compensated for onsite technical training.
• Nationally recognized credentials, including CPR/AED and Safety Certification, OSHA 10, and Certified Maintenance Apprentice Technician (CAMT), as well as industry‑specific credentials.
• A strong professional foundation and understanding of the trades, safety, customer service, and professional communication skills that will position graduates for advancement in facilities management, while earning progressive wage increases.

Responsibilities

• Perform repairs in areas such as appliances, carpentry, hardware accessories, masonry, painting, and basic electrical, plumbing, and HVAC.
• Complete assigned service requests and repairs consistent with company operating procedures.
• Assist in preparing vacant apartments for market‑ready status in accordance with company standards.
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
• Be available for on‑call activity during off hours and emergencies based on a pre‑determined schedule and need.

Requirements

• Interest in pursuing a career in maintenance.
• Less than 1 year of relevant work experience.
• A current driver’s license in good standing and ability to meet driving record standards outlined in the Company Safe Vehicular Operations Policy.
• Basic familiarity with computers, tablets, computer systems, and web‑based applications.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Ability to speak and understand basic English.
• Ability to take initiative and work proactively.
• Ability to travel to regional property sites and additional trainings as scheduled (mileage reimbursed).
• Ability to meet emergency on‑call demands at your assigned property (both weekends and after regular working hours).

Preferred Qualifications

• Vocational or technical training.

Our Benefits

• Generous time‑off policies (including 11 paid holidays (12 for MA employees); generous accrued time off increasing with years of service; generous paid sick time; annual day of service; floating holiday)
• 401(k) plan options with a company match
• Various comprehensive medical, dental, and vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long‑term disability and voluntary short‑term disability; basic term life insurance and AD&D; optional supplemental life insurance
• Health expense reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition reimbursement program and continuous training and development opportunities
• Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), employee assistance program, & commuter and parking reimbursement options
• Employee corporate discount programs
• Flexible and/or hybrid schedules are available for certain roles
• Employee relief program supporting employees with unexpected hardships that place undue financial stress on them and their families

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.