Maintenance Technician, Full-Time | Residence Inn, Lake Oswego

CSM Lodging Services Incorporated; United States; On-site; USD 28,000 - 30,000; Full time

Job summary

CSM Lodging Services Incorporated is seeking a hotel maintenance professional to assist engineering operations, performing routine repairs on property, grounds, and equipment, and supporting asset protection. You will work with the Chief Engineer to understand preventive maintenance, inspections, and capital expenditures, while maintaining high guest service standards.

The ideal candidate has 1+ years in maintenance, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• 1+ years of maintenance experience preferred.
• Attention to detail and customer-focused service.
• Ability to perform duties in a fast-paced environment.
• High School diploma or GED required; professional certifications desirable.

Responsibilities

• Assist in engineering operations including maintenance and repair of hotel property.
• Support preventative maintenance, inspections, and asset protection.
• Learn and follow engineering SOPs with the Chief Engineer.
• Respond to guest requests with friendly, high-quality service.
• Operate equipment and maintain a clean, safe work area per regulations.
• Participate in capital expenditures review and maintenance planning.
• Attend required department and hotel meetings.

Skills

Maintenance experience

Attention to detail

Customer focus

Fast-paced environment

Education

High School diploma or GED

CPO certification

Appliance repair certification

Driver's license with clean record

Job description

Job Description

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.

• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.

Competencies/Skills Required: 1+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.

Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.

Rate: $20.00 - $22.00 per hour