Maintenance Technician

KETTLER; Arlington (VA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

HSA/FSA

401(k) retirement plan with companyly

Job summary

KETTLER is seeking a Maintenance Technician for Gates of Ballston in Arlington, VA. You will handle daily maintenance requests, perform HVAC, electrical, plumbing, and appliance repairs, and work on preventive maintenance to keep units market-ready.

Requirements include 1 year of maintenance experience, a valid driver's license, and the ability to respond to after-hours emergencies. EPA/CFC certification is preferred and must be obtained within 90 days of hire.

Qualifications

• 1 year of apartment, hotel, or facilities maintenance experience with HVAC, appliance, electrical, and plumbing repair.
• Excellent customer service and focus on timely, accurate responses to residents.
• Must obtain EPA/CFC Type I & II certification within 90 days from date of hire.
• Valid driver’s license and live within 30 minutes of the property.
• Must carry a cell phone and be available for on-call emergencies.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to resident maintenance requests in HVAC, electrical, plumbing and appliance repair; troubleshoot and repair or escalate as needed.
• Participate in maintenance projects and turnover repairs to market-ready status.
• Perform preventive maintenance on all systems at the property.
• Maintain property grounds, apartments, and building exteriors.
• Provide courteous, responsive service and communicate clearly with residents.
• Other duties as assigned.

Skills

Maintenance experience

Customer service

English communication

On-call capability

Driver's license

Computer literacy

Education

EPA/CFC Type I & II cert (preferred)

Job description

KETTLER currently has an opening for a Maintenance Technician at Gates of Ballston, located in Arlington, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $25.00 - $30.00/hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.