Maintenance Tech III

Trilith Guesthouse; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision

HSA & FSA

401(k) Retirement Plan

Paid Time Off

Holidays

Growth & Development Opportunities

Tuition Reimbursement

Employee Assistance Program

Travel Discounts

Free meal

Job summary

Mainsail Lodging & Development, a Tampa, Florida-based company, is seeking a Hotel Maintenance Technician. You’ll assist with operation, maintenance, service, and repair of hotel equipment and participate in preventative maintenance programs.

You’ll handle guest requests, perform repairs, and help manage safety and inventory across the property. The role requires hands-on trade knowledge across plumbing, electrical, HVAC, and related systems, with a focus on reliability and guest satisfaction.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Technology skills: ability to use tablets, iPads, and computers.
• Team player with ability to achieve goals and complete projects.

Responsibilities

• Handle guest maintenance requests promptly.
• Perform periodic property tours and exterior perimeter checks for debris, lighting, and irrigation.
• Repair and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, and other hotel equipment.
• Report emergencies and safety hazards immediately and assist with safety concerns.
• Maintain a clean and orderly maintenance area, including tools, parts, and supplies inventory.
• Promote safety and safe work practices across departments and hotel-wide.
• Communicate daily activities and work orders to other shifts using approved methods.
• Interact with hotel guests professionally to resolve maintenance issues.
• Comply with Mainsail Lodging & Development standards and regulations for safe operations.

Skills

Excellent communication

Customer service

Teamwork

Technology literacy

Education

High school diploma or equivalent

Tools

Tablets/iPads

Computers

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Hotel Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This person is also responsible for participating in the preventative maintenance program, handling guest or residents’ requests and other work orders as assigned. They are also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

What you have

• License or experience in one or more trade including: plumbing, electrical, HVAC, air conditioning, and refrigeration units
• Experience in hotel building systems, or hospitality related maintenance field
• Excellent communication skills, in written and verbal formats
• Strong customer service skills
• Technology skills. The ability to use tablets, iPads, and computers
• Eagerness to work on a team and achieve goals and complete projects together
• Basic knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, electronic systems, fire alarm systems, carpentry, kitchen equipment, and energy conservation
• Ability to work long hours if needed
• A strong sense of ownership in everything that you do
• High school diploma, equivalent, or higher

What you’ll do

• Handle and complete guest maintenance requests in a timely fashion
• Do periodic property tours and exterior perimeter for debris and trash removal, lighting examination, and irrigation check up
• Perform repair and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, vacuum, and other equipment throughout the hotel
• Report emergencies and safety hazard immediately and assist with safety concerns
• Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies
• Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide
• Communicate daily activities and work orders to other shifts using approved communication methods and standards
• Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards
• Comply with Mainsail Lodging and Development’s standards and regulations to encourage safe and efficient hotel operations
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon.

Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

A bright future with stellar benefits awaits! We have a comprehensive and competitive benefits program:

• Medical, Dental & Vision
• HSA & Flexible Spending Account
• Basic Life & Disability Plan
• 401(k) Retirement Plan
• Paid Time Off & Volunteer Time Off
• Holiday Pay & Bereavement Leave
• Growth & Development Opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Travel Discounts for hotel team members through Marriott Explore Program
• FREE meal (full-service hotel team members only)