Maintenance Team Lead — Resident-First Turn Leader

Wasatch Property Management; Billings (MT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Rent discounts

Bonuses

Job summary

Wasatch Property Management, Inc. seeks a Maintenance Team Lead to guide our on-site teams across apartment communities in Billings. You will oversee maintenance staff, coordinate turns, and ensure rapid response to service requests while upholding our standards.

The role requires hands-on experience, EPA certification, and strong communication. You will train staff, manage inventory, and drive safety and quality initiatives to deliver resident satisfaction.

Qualifications

• Minimum of 3 years hands-on general maintenance experience.
• EPA certification is a plus with 3–5 years related work.
• Ability to plan, delegate, and coordinate work.
• Strong problem-solving and tool-handling skills.
• Experience with HVAC, plumbing, and electrical systems preferred.

Responsibilities

• Oversee the team of Maintenance Team Members.
• Schedule and complete turns.
• Respond to occupied apartment service requests within 3 hours.
• Manage inventory of ready apartments to support marketing and leasing.
• Inspect ready apartments for move-in quality.
• Lead maintenance initiatives and support a positive work environment.
• Uphold Wasatch brand and owner mindset.
• Provide resources and training to team members.

Skills

Team leadership

Maintenance planning

Customer service

Time management

Communication

Tools

Microsoft Office

Job description

Wasatch Property Management, Inc. seeks a Maintenance Team Lead to guide our on-site teams across apartment communities in Billings. You will oversee maintenance staff, coordinate turns, and ensure rapid response to service requests while upholding our standards.

The role requires hands-on experience, EPA certification, and strong communication. You will train staff, manage inventory, and drive safety and quality initiatives to deliver resident satisfaction.