Maintenance Team Lead

Wasatch Property Management; Billings (MT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Rent discounts

Bonuses

Job summary

Wasatch Property Management, Inc. seeks a Maintenance Team Lead to guide our on-site teams across apartment communities in Billings. You will oversee maintenance staff, coordinate turns, and ensure rapid response to service requests while upholding our standards.

The role requires hands-on experience, EPA certification, and strong communication. You will train staff, manage inventory, and drive safety and quality initiatives to deliver resident satisfaction.

Qualifications

• Minimum of 3 years hands-on general maintenance experience.
• EPA certification is a plus with 3–5 years related work.
• Ability to plan, delegate, and coordinate work.
• Strong problem-solving and tool-handling skills.
• Experience with HVAC, plumbing, and electrical systems preferred.

Responsibilities

• Oversee the team of Maintenance Team Members.
• Schedule and complete turns.
• Respond to occupied apartment service requests within 3 hours.
• Manage inventory of ready apartments to support marketing and leasing.
• Inspect ready apartments for move-in quality.
• Lead maintenance initiatives and support a positive work environment.
• Uphold Wasatch brand and owner mindset.
• Provide resources and training to team members.

Skills

Team leadership

Maintenance planning

Customer service

Time management

Communication

Tools

Microsoft Office

Job description

At Wasatch Property Management, our Maintenance Team Leads play a crucial role in each community's success. They are the leaders in facilities management, bringing technical expertise to every aspect of our apartment communities and providing guidance and training to the maintenance team. From HVAC systems to plumbing repairs and even fresh coats of paint, Maintenance Managers are involved in every apartment, ensuring resident satisfaction.What you’ll do:Oversee the team of Maintenance Team MembersSchedule and complete turns.Responsible for completing occupied apartment service requests in less than 3 hours.Manages the inventory of “ready” apartments to support the community’s marketing and leasing efforts and inspects ready apartments for move-in quality.Spearheading maintenance initiatives.Consistently exemplifying the Wasatch brand.Embodying an owner's mindset.Provide your team members with the necessary resources and support to thrive and succeed, fostering a positive work environment.Who you are:A detail oriented and task-focused individualA strong communicatorA personable and confident customer service professional with a “Resident First” mindset.A Team Player and a leader who leads by exampleOrganized and AccountableWhat we're looking for:Minimum of 3 years of hands-on general maintenance experience.EPA Certified with 3-5 years related experience a plus.Skill in planning, delegating, and coordinating the work of others.Analytical problem solver, developing alternatives and implementing effective strategies.Ability to operate various hand and power tools.Experience in repairing and or maintaining at least most of the following:Electrical SystemsPlumbingAppliancesFlooringCarpentryHeating and air systemsPoolsAbility to lead staff and build a team atmosphere.Strong organizational and time management skills.Detail-oriented, flexible, and able to multitask.A creative and motivating personality.Ability to work independently and as part of a teamSuperior customer service skills.Excellent communication, interpersonal, and organizational skills.Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergenciesProficient in Microsoft Office.Benefits and Pay Range:The pay range for this position is $25.00 - 28.00 USD per hour depending on experience, plus quarterly bonus potential!Candidates starting pay will be determined based on job-related skills, experience, and qualifications.Health, dental, and 401(k) program/matchPaid time off for vacation, sick days, and holidaysApartment Rent Discounts, bonuses, and recognition for a job well done!At Wasatch, you’re more than an employee—you’re part of a team dedicated to excellence. We invest in our team members with the resources, training, and culture needed to excel. This is your opportunity to build a rewarding career where your skills and contributions make a real impact.Pay Rate Type:Hourly