Maintenance Support Tech

Nemacolin Woodlands, Inc.; Northern (KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive hourly wages

401(k) program

Medical, dental, and vision coverage

Paid time off and holiday compensation

Discounted associate meals

Discounts across resort dining, retail

Job summary

Nemacolin Woodlands, Inc. seeks a hands-on Support Technician to assist in maintaining resort facilities, grounds, and operational spaces. You will support daily operations, respond to maintenance needs, and help care for equipment and work areas to ensure a clean, safe, and functional environment.

The role offers growth within the Engineering Department, with opportunities to learn across property operations, equipment care, waste management, and seasonal support.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license required.
• Ability to speak English.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and rotating shifts.
• Previous maintenance, facilities, hospitality, landscaping, custodial, or related experience helpful, but equivalent hands-on experience and a willingness to learn may be considered.

Responsibilities

• Provide dependable general labor and property support across resort facilities.
• Assist with daily operational assignments, including equipment care and basic repairs.
• Support snow removal, seasonal readiness, and engineering team tasks as needed.
• Maintain clean, safe, and functional work areas and coordinate with team members.
• Respond to operational needs with limited supervision and attention to safety.

Skills

General labor

Maintenance readiness

Safety awareness

Communication skills

Team collaboration

Education

High school diploma or equivalent

Valid driver’s license

Ability to speak English

Tools

Hand tools

Power tools

Equipment operation

Job description

A Support Technician at Nemacolin assists in maintaining the resort’s facilities, grounds, and operational spaces through dependable daily support, general maintenance, and property care. This role contributes to a clean, safe, and functional environment by responding to operational needs, caring for equipment and work areas, and completing assignments with efficiency and attention to detail. It offers an opportunity to build practical skills across property operations, equipment care, waste management, and seasonal support while developing a foundation for continued growth within the Engineering Department.

What You Will Create

• A well-maintained resort environment by providing dependable general labor and property support across resort facilities, including firewood and propane delivery, pressure washing, leaf blowing, furniture movement, and other daily operational assignments
• Clean, safe, and responsibly maintained work areas by collecting, transporting, and disposing of trash appropriately while following established environmental and safety practices
• A responsible approach to resort waste management by properly separating recyclable materials, including glass, paper, and plastic, and supporting established recycling procedures
• Reliable operational support through proper equipment use by safely and effectively operating trash compactors and other equipment required to complete assigned work
• Responsive support for changing resort needs by coordinating daily assignments across designated areas, prioritizing responsibilities, and completing work efficiently with limited supervision
• Functional equipment and work areas by performing basic repairs or replacement of defective equipment components using appropriate hand and power tools
• Seasonal and property-wide readiness by supporting snow removal, rotating assignments, and other Engineering Team functions as operational needs require
• A dependable partnership with the Engineering Team by communicating effectively with colleagues and leadership, caring for resort property, and completing assigned responsibilities in a manner that supports the broader operation

What You Can Expect

• A hands-on role supporting the daily operation and appearance of a large, complex resort
• The opportunity to develop practical maintenance, equipment, property-care, and operational skills within the Engineering Team
• Work that takes place across a variety of resort facilities and environments rather than behind a desk
• A position where priorities can shift based on weather, occupancy, events, maintenance needs, and other operational demands
• Regular collaboration with the Engineering Team associates and other resort teams
• A role that requires physical activity, attention to safety, and the ability to work independently
• Opportunities to broaden your skills and take on greater responsibilities as experience and capability develop
• A flexible schedule that may include evenings, weekends, holidays, and rotating shifts

What You Bring

• A dependable, hands-on approach and pride in completing physical work to a high standard
• The ability to follow directions, prioritize assignments, and remain productive with limited supervision
• A willingness to learn new equipment, tools, procedures, and maintenance practices
• Strong awareness of workplace safety and the ability to handle equipment and materials responsibly
• The ability to work effectively with associates across Engineering and other resort departments
• Strong communication skills and a professional, service-oriented approach
• The flexibility to respond to changing assignments and operational priorities
• The physical capability to perform the essential functions of the role, including lifting, transporting, and working outdoors as needed

Qualifications

• High school diploma or equivalent
• Valid driver's license required
• Ability to speak English
• Ability to work a flexible schedule, including evenings, weekends, holidays, and rotating shifts
• Previous maintenance, facilities, hospitality, landscaping, custodial, or related experience is helpful, but equivalent hands-on experience and a willingness to learn may be considered

Additional Information

This job description reflects the primary responsibilities and qualifications associated with the position and is intended to provide a general understanding of the role. Responsibilities may evolve as business and operational needs change, and additional duties may be assigned to support the Engineering Team and resort operations.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.