Maintenance Supervisor (Service Manager)

Peabody Companies; Boston (MA); On-site; USD 67,000 - 73,000; Full time

Job summary

Peabody Properties seeks an experienced Maintenance Supervisor (Service Manager) to join its property management team at apartment communities in Boston, MA. The Supervisor will evaluate a broad range of maintenance needs to optimize community operations, while staying honest, self-directed, and organized.

Responsibilities include electrical, plumbing and HVAC work, appliance repair, carpentry, painting, janitorial duties, and coordinating with vendors.

Qualifications

• Effective communication, both written and verbal.
• Ability to take initiative and be a self-starter.
• Excellent customer service skills.
• Prior experience in facilities maintenance.
• On-call coverage for emergencies after hours, weekends and holidays.
• Handling administrative tasks and paperwork related to vendors/contractors.
• Responding promptly to maintenance issues.
• Bilingual (English/Spanish) a plus.

Responsibilities

• Electrical maintenance and repairs.
• Plumbing maintenance and repairs.
• HVAC systems upkeep.
• Appliance repair and replacement as needed.
• Locks & Keys maintenance and security checks.
• Basic carpentry tasks.
• Painting and drywall repair.
• Janitorial, groundskeeping and snow removal.

Skills

Communication skills

Initiative

Customer service

Facilities maintenance

Vendor coordination

Education

High School Diploma or GED

Job description

Description

Peabody Properties seeks an experienced Maintenance Supervisor (Service Manager) to join its property management team at apartment communities in Boston, MA. The Supervisor role requires effective and careful evaluation in response to a broad range of maintenance needs to assist and optimize the efficient operation of this community. The right candidate will be honest, self-directed, organized, able to multi-task, and works well with people, both co-workers and residents.

Responsibilities

• Electrical
• Plumbing
• HVAC
• Appliance Repair
• Locks & Keys
• Basic Carpentry
• Painting and Drywall Repair
• Janitorial, Grounds and Snow Removal

Requirements of the Position

• Ability to communicate effectively, both written and verbal
• Ability to take initiative and be a self-starter
• Excellent customer service skills are a must
• Prior experience in the facilities maintenance field
• On-call coverage for emergencies after hours, weekends and holidays
• Skilled in routine apartment maintenance, as well as handling administrative tasks and paperwork related to vendors/contractors
• Ability to respond and remedy maintenance issues in a timely manner
• Bilingual (English/Spanish) a plus

Education and Experience

• High School Diploma or GED and a valid driver’s license
• Minimum 5 years of related job and supervisory experience in facilities maintenance with basic carpentry, electrical, plumbing knowledge and overseeing capital improvement projects

Compensation and Benefits

$32/hr – $35/hr dependent on experience, budget and location, along with a rich benefits package that includes medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

Peabody Properties participates in E-Verify.

EEO Statement

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment.