Senior Service Manager

Peabody Properties, Inc.; Boston (MA); On-site; USD 66,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

STD

Life insurance

EAP

Paid time off

Paid holidays

Tuition reimbursement

Wellness programs

Employee referral bonuses

Flexible spending

Job summary

Peabody Properties is seeking a Senior Maintenance Supervisor to lead its maintenance team in the Boston area. The role requires evaluating diverse maintenance needs and ensuring efficient operation of properties, while managing trades such as electrical, plumbing, HVAC and carpentry.

The ideal candidate brings 8+ years in facilities maintenance with supervisory experience, strong customer service, reliable transportation, and bilingual English/Spanish abilities.

Qualifications

• High School Diploma or GED is required.
• Minimum 8 years in facilities maintenance with supervisory experience.
• Experience with electrical, plumbing, HVAC, carpentry and basic trades.
• On-call availability after hours, weekends and holidays.
• Reliable vehicle and ability to coordinate with vendors/contractors.

Responsibilities

• Lead maintenance team in the Boston area and oversee daily operations.
• Evaluate and respond to a broad range of maintenance needs to keep properties running smoothly.
• Manage tasks across electrical, plumbing, HVAC, appliance repair, locks/keys, painting, drywall and grounds care.
• Coordinate with vendors/contractors and handle related administrative tasks.

Skills

Bilingual EN/ES

Customer service

Self-starter

Written/verbal communication

Education

High School Diploma

Driver's license

Job description

About the Organization With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We offer property management, leasing, marketing, facility maintenance, accounting and finance, compliance, quality assurance, as well as sales and brokerage services. Our portfolio includes conventional and multi-family housing (single high-rise to scattered sites), senior communities, veteran's housing and supportive housing services. We are a management company that truly does it all, and we continue to grow.

OUR VISION:

We put the HOME in housing.

OUR MISSION:

To deliver exemplary service through:

• FISCAL responsibility to our clients;
• INTEGRITY in all aspects of our business practices;
• STABILITY for 45+ years of meeting our client's business needs;
• HUMILITY in relationships with clients, residents and employees and a commitment to always listen.

Peabody Properties is seeking a Senior Maintenance Supervisor (Senior Service Manager) to lead its team of maintenance professionals in BostonArea.

The Senior Maintenance Supervisor’s role requires effective and careful evaluation in response to a broad range of maintenance needs to assist and optimize the efficient operation of property. The right candidate will be someone who is honest, self-directed, organized, able to multi-task, and who works well with people, both co-workers and residents. Responsibilities include, but are not limited to, the following:

• Electrical
• Plumbing
• HVAC
• Appliance Repair
• Locks & Keys
• Basic Carpentry
• Painting and Drywall Repair
• Janitorial, Grounds and Snow Removal

Requirements of the Position:

• Ability to communicate effectively, both written and verbal;
• Ability to take initiative and be a self-starter;
• Excellent customer service skills a must.
• Prior experience in the facilities maintenance field;
• On-call coverage for emergencies after hours, weekends and holidays;
• Skilled in routine apartment maintenance, as well as handling administrative tasks and paperwork related to vendors/contractors;
• Ability to respond and remedy maintenance issues in a timely manner.
• Reliable vehicle required to perform essential duties of this position.
• Bilingual English/Spanish

Education and Experience

• Requires High School Diploma or GED
• Avalid driver’s license.
• Prior experience in the facilities maintenance field with a minimum of 8year’s related job and supervisory experience with basic carpentry, electrical, plumbing and overseeing capital improvement projects.

Peabody Properties offers $48/hr. - $50/hr. along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k),STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

EEO Statement

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Managerand let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment.

Peabody Properties participates in E-Verify

Position Requirements

Number of Openings 1

Category Maintenance

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.