Maintenance Supervisor, Residential

The RMR Group LLC; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

HSA & FSA

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Identity Theft Protection

Pet Insurance

Job summary

The RMR Group LLC is seeking a Maintenance Supervisor for our residential community in New York. You will lead the maintenance team and respond to resident service requests to uphold the property’s quality.

Work with the Property Manager to coordinate move-ins/outs, monitor safety, manage the maintenance budget and inventory, and schedule on-call coverage including nights, weekends, and holidays. Candidates should have 5+ years in maintenance/property management, NAA CAMT and EPA Universal

Qualifications

• High school diploma or GED equivalent.
• 5+ years' experience in maintenance property management.
• NAA CAMT and EPA Universal Certifications Required.
• CPO Certification Preferred; willingness to earn future designations.

Responsibilities

• Manage and delegate resident service requests.
• Schedule on-call rotation and assist with service as needed.
• Oversee and inspect the work performed by other technicians.
• Maintain accurate records for preventative maintenance and service requests.
• Maintain maintenance budget and inventory.
• Ensure safety policies and compliance across the property.
• Diagnose and assist with routine maintenance: electrical, plumbing, HVAC, appliances, water systems, and structural components.

Skills

Team leadership

Budget management

Vendor coordination

Maintenance planning

Safety compliance

Education

High school diploma or GED

NAA CAMT Certification

EPA Universal Certification

Tools

CPO Certification

Job description

Maintenance Supervisor, Residential

The Maintenance Supervisor is responsible for maintaining the physical integrity of the community and leading the maintenance team. In this role, the Maintenance Supervisor and their team will respond to all resident maintenance requests in a timely fashion. In addition, the Maintenance Supervisor will partner with the Property Manager and leasing team to ensure excellent move in, move out and provide an enjoyable experience for our residents.

Responsibilities

• Manage and delegate resident service requests as received via electronic system
• Schedule on-call rotation and assist with service as needed
• Oversee and inspect the work performed by other technicians
• Maintain accurate records for preventative maintenance, service requests, make ready status
• Maintain maintenance budget
• Maintain inventory
• Keep all safety materials current and readily available. Remain aware of the condition of the physical property. Conduct business in accordance to all policies/procedures and all state/federal laws (ADA, Fair Housing, OSHA, HAZCOM Program Lead Based Paint, etc)
• Diagnose and assist with routine maintenance or repair, as needed, involving the following on a daily basis:
  • Electrical and plumbing
  • A/C and heating systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, and flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Shutters, doors, cabinets, windows, sliding glass doors, door locks etc.
  • Boiler, gas and electric

Qualifications

• High school diploma or GED equivalent required.
• 5+ years' experience in maintenance property management
• NAA CAMT and EPA Universal Certifications Required
• CPO Certifications Preferred\
• Willingness to earn future designations.
• Strong verbal and written communication skills.
• Experience adhering to budgets and managing costs.
• Demonstrated experience in leading and motivating team.
• Ability to work with third-party vendors.
• Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
• Must be team oriented and a problem solver.
• Maintain professional appearance and manner at all times.
• May be required to work extended periods of time without relief, when responding to priority/emergency situations.
• Stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment (pump, tools, ladders) and ability to safely install rigging/lifting device.
• Lift and carry objects of up to 50 lbs. for distances of up to 30 feet.
• Climb ladders and stairs.
• Must have a valid driver's license.
• This position requires rotating on-call, including nights, weekends, and holidays.

Total Rewards

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EOO rights under the law, please click here.