Maintenance Supervisor – Property Systems & Make‑Ready Lead

Greystar Worldwide, LLC; Baltimore (MD); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Housing discount

Job summary

Greystar Worldwide, LLC is seeking a property maintenance technician to ensure buildings, grounds, and common areas meet Greystar standards for cleanliness, safety, and functionality at a Maryland community.

You will diagnose resident requests, complete work orders, manage the make-ready process, inspect contractors, assist with budgeting and inventory, and support safety programs; a high school diploma and tools are required, EPA HVAC certs preferred.

Qualifications

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, and measuring devices.

Responsibilities

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Skills

Customer service

Interpersonal skills

Logical thinking

Math skills

Reading & writing

Hand tools

Power tools

Driver's license

Education

High school diploma

Tools

EPA Type I/II or Universal HVAC certs

Job description

Greystar Worldwide, LLC is seeking a property maintenance technician to ensure buildings, grounds, and common areas meet Greystar standards for cleanliness, safety, and functionality at a Maryland community.

You will diagnose resident requests, complete work orders, manage the make-ready process, inspect contractors, assist with budgeting and inventory, and support safety programs; a high school diploma and tools are required, EPA HVAC certs preferred.