Property Maintenance Supervisor – Make-Ready Expert

Greystar; Boston (MA); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Sabbatical

401(k) match

Bonus program

Robust benefits

Job summary

Greystar is seeking a property maintenance technician to ensure the cleanliness, safety, and functionality of the community’s interior and exterior spaces. The role involves diagnosing and repairing resident-reported issues, coordinating make-ready tasks, and maintaining grounds and common areas to Greystar standards.

The position requires high school diploma or equivalent, hands-on maintenance experience, tool proficiency, and strong customer service with residents.

Qualifications

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use. Property management system experience preferred.
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.

Responsibilities

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a 'punch' list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.

Skills

Maintenance skills

Customer service

Problem solving

Communication

Reading/writing

Math skills

Education

High school diploma or GED

Tools

Hand tools

Power tools

Measuring devices

Job description

Greystar is seeking a property maintenance technician to ensure the cleanliness, safety, and functionality of the community’s interior and exterior spaces. The role involves diagnosing and repairing resident-reported issues, coordinating make-ready tasks, and maintaining grounds and common areas to Greystar standards.

The position requires high school diploma or equivalent, hands-on maintenance experience, tool proficiency, and strong customer service with residents.