When you go home at night and your loved ones ask you, ‘What did you do at work today?’ You can look up, smile, and say, ‘Today, I did some good.’
NORMAN RADOW, CEO
Position:Maintenance Supervisor-Overlook Ridge
Location: Atlanta, GA
Job Id:2983
# of Openings:1
RADCO Residential is hiring a Multisite Maintenance Supervisor to join our high-performing team. The Multisite Maintenance Supervisor will oversee all maintenance operations across multiple properties, including service requests, preventative maintenance programs, and the upkeep of community amenities. Partnering closely with the Property Manager, you will play a key role in achieving operational goals and maintaining a high standard of quality and service.
We're looking for a proactive and experienced leader who excels at communication, mentoring, and team development. You bring strong technical knowledge, attention to detail, and a commitment to excellence. If you're ready to create safe, comfortable, and well-maintained communities while inspiring a top-tier maintenance team, this is the role for you.
Leadership Responsibilities:
- Build and/or maintaina preventative maintenance program that minimizes emergency repairs and service repairs.
- Recruit, hire, and train maintenance teammembers.
- Scheduleyourteam to ensure appropriate coverage is available to meet property needs, while minimizing overtime hours.
- Periodically inspect work performed by maintenance team members to assess effectiveness of current procedures and levels of work performance.
- Lead, mentor, and empower the maintenance teamto achieve maximum productivity and organizational success
- Assist in creating community budgetto forecast and maintainoperationalstandards.Monitorongoingmaintenance expensesaccording to budget.
- Assist documenting performance management of maintenance staff including but not limited to,1 on 1 meetings,CorrectiveActionplans,PerformanceImprovementPlans(PIP’s),recommendations for promotion,andterminations,as necessary.
Customer Service Responsibilities:
- Communicate clearly and professionally with residents, prospects, and visitors.
- Read/listen and respond to resident requests and/or concerns in a calm, supportive, and timely manner.
- Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism.
- Exhibit a sense of care and urgency with assigned work orders.
- Attend and assist in resident activities and functions during or after hours as needed.
Other Responsibilities:
- Ensuremaintenance supplies and materials are stockedand select/order appropriate materials as needed.
- Complete all service requests within 24 hours, unless the request requires extraordinary parts or labor.
- Perform on-call emergency service requests when scheduled. When on call, emergency after hours calls will require an immediate response and arrival at the property no more than an hour after the call is received. On call bonus incentives will be provided.
Qualifications, Experience, and Education/Certification Requirements:
- Minimum of 3-5 years of multi-family maintenanceexperienceis required
- CPO certification is preferred
- HVAC/EPA certifications Type I and 11 or Universal for refrigerant recycling is required.
- High level of proficiency in arithmetic, written, and verbal communicationsskills
- Basic financial acumen and ability to read a budget
- Strong leadership skillsand ability to juggle multi-task environmentwhile supporting ateam
- Subject matter experts inheating and air-conditioning, plumbing,electrical,appliance repair,roofing repairs, and other general maintenance skills.
- Knowledge of Federal, State and Local Fair Housing laws, OSHA and EPA regulations and company safety policies.
- Valid driver’s license andcurrent automobile insuranceis required. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions.
Physical Requirements:
- Requires constant movement including considerable use of arms and legs, movement of the entire body such as climbing stairs and ladders, lifting, balancing, walking, stooping, kneeling, crouching, crawling and handling of materials. Considerable time is spent using hands to handle, operate, activate, inspect, place, detect control or feel objects, tools or controls.
- May be required to work atop of buildings or on roofs, as needed.
- Must be able to work from heights using ladders, scaffolds or lifts.
- Must be able to carry, move, transport, position, install, remove or continuously lift weight up to 75 lbs.
- Must be able to shovelsnow, plow and salt or use ice melt, as needed.
- Must be able to work with majority exposure to outdoor weather conditions.
- Worker must be able to ascend/descend ladders. Worker must be able to meet a ladder duty rating up to Type IAA (Extra Heavy Duty) of 375 lbs. Total weight consideration includes employee weight, weight of clothing and PPE, weight of tools and suppliescarriedand the weight of tools and supplies stored on the ladder.
- Worker is regularly required to sit, talk, see and hear. The ability to communicate, speak and understand clearly is requiredthe majority ofthe time.
- Ability to utilize computer hardware, including use of keyboards, mouse, and tablet.
- 100%of the employee-portion for medical, dental, life and AD&D Insurance
- Voluntary vision, short-term and long-term disability, FSA, HSA, supplemental life, critical illness, hospital indemnity, accident, pet, and legal insurance policies
- 401(k) retirement plan with100%employer match up to 6% of Gross Pay
- Access to telemedicine and a robust Employee Assistance Program (EAP)
- Accrued Paid Time Off (PTO) immediately upon hire
- Paid holidays, including one paid Floating Holiday per calendar year
- Learning & Development program aligned with your personal and professional goals
- Paid Maternity & Parental Leave
- Internal financial assistance program – RADCO Cares, Inc.
- Team building events & Volunteer Time Off (VTO) opportunities
- Tuition Reimbursement Program
- On Call and Maintenance Bonus Incentives
- Quarterly Pay-for-Performance Bonuses
- Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements,etc.
From free healthcare to professional development and retirement programs, we tailor our benefits to meet your needs and support your growth.
- 100% Employer-Paid Medical, Dental, Basic Life and AD&D Insurance
- Voluntary Vision, Short-Term and Long-Term Disability, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
- Infertility Benefits Covered Under Medical Plan
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Telemedicine for Team Members and Their Families Robust Employee
- Employee Assistance Program (EAP)
- Paid Maternity, Paternity, and Adoption Leave
- 401(k) Retirement Plan with100%Employer Match up to 6% of Gross Pay
- Competitive Pay and Bonus Incentives
- Accrued Paid Time Off (PTO) Immediately Upon Hire
- Paid Holidays, Including One Paid Floating Holiday Per Calendar Year
- Team Member Apartment Housing Discount
- Internal Financial Assistance Program – Radco Cares
- Team Member Referral Bonus Program
- Paid Volunteer Time Off (VTO) / Community Involvement Opportunities – Radco Caring in Action
Professional Development
- On-Demand Training Opportunities
- Paid Industry Events for Continuous Learning & Development
- Opportunities for Hands-On Learning, Growth and Advancement
- Access to LinkedIn Learning
Health & Wellness Financial Professional Development