Maintenance Supervisor- Waterford Creek

RADCO Residential; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Quarterly bonuses

On-call incentives

Employer-paid insurance

401(k) match up to 6%

Telemedicine

PTO

Paid holidays

Housing discount

Volunteer time off

Job summary

RADCO Residential is seeking a Maintenance Supervisor for Waterford Creek in Charlotte, NC. The role leads a maintenance team to implement preventative programs and keep properties well-maintained.

You will recruit and train staff, manage budgets, stock supplies, respond to resident requests within 24 hours, and handle on-call emergencies with prompt response. The position offers growth opportunities and competitive compensation.

Qualifications

• Min 3-5 years of multi-family maintenance experience.
• HVAC/EPA Type I and II or Universal for refrigerant recycling required.
• CPO certification preferred.
• Strong arithmetic, written and verbal communications; basic budgeting skills.

Responsibilities

• Build/maintain a preventive maintenance program to minimize emergencies.
• Recruit, hire, and train maintenance team members.
• Assist in creating community budget and monitor expenses.
• Ensure maintenance supplies are stocked and ordered as needed.
• Respond to resident requests within 24 hours; timely, professional communication.
• Handle on-call emergency service requests with rapid response.
• Demonstrate RADCO’s Caring value in interactions with residents, vendors, and staff.
• Embrace team approach and perform tasks to meet company objectives.

Skills

Maintenance experience

Team leadership

Budget literacy

HVAC/EPA Type I/II

Certifications preferred

Job description

Position:

Maintenance Supervisor – Waterford Creek

Location:

Charlotte, NC

Job Id: 2927

# of Openings: 1

Job Summary

RADCO is seeking a skilled maintenance professional with leadership experience who is eager to inspire a team in achieving excellence. Enhance your expertise and abilities by joining a company that equips you with the necessary resources to thrive.

Benefits

• Competitive Salary and Quarterly Pay-for-Performance Bonuses
• On Call and Maintenance Bonus Incentives
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• Paid Maternity & Parental Leave
• Accrued Paid Time Off (PTO) immediately upon hire
• Team building, Industry & Volunteer events
• Ongoing learning & development opportunities tied to personal and professional goals
• Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.

• 100% Employer-Paid Medical, Dental, Basic Life and AD&D Insurance
• Voluntary Vision, Short-Term and Long-Term Disability, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
• Infertility Benefits Covered Under Medical Plan
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Telemedicine for Team Members and Their Families Robust Employee
• Employee Assistance Program (EAP)
• Paid Maternity, Paternity, and Adoption Leave
• 401(k) Retirement Plan with 100% Employer Match up to 6% of Gross Pay
• Competitive Pay and Bonus Incentives
• Accrued Paid Time Off (PTO) Immediately Upon Hire
• Paid Holidays, Including One Paid Floating Holiday Per Calendar Year
• Team Member Apartment Housing Discount
• Internal Financial Assistance Program – Radco Cares
• Team Member Referral Bonus Program
• Paid Volunteer Time Off (VTO) / Community Involvement Opportunities – Radco Caring in Action

Qualifications

• Minimum of 3-5 years of multi-family maintenance experience is required
• HVAC/EPA certifications Type I and 11 or Universal for refrigerant recycling is required.
• CPO certification is preferred
• Elevated level of proficiency in arithmetic, written, and verbal communications skills
• Basic financial acumen and ability to read a budget

Duties & Responsibilities

• Build and/or maintain a preventative maintenance program that minimizes emergency repairs and service repairs
• Recruit, hire, and train maintenance team members
• Assist in creating community budget to forecast and maintain operational standards. Monitor ongoing maintenance expenses according to budget
• Ensure maintenance supplies and materials are stocked and select/order appropriate materials as needed
• Complete all service requests within 24 hours, unless the request requires extraordinary parts or labor
• Read/listen and respond to resident requests and/or concerns in a calm, supportive, and timely manner
• Perform on-call emergency service requests when scheduled. When on call, emergency after-hours calls will require an immediate response and arrival at the property no more than an hour after the call is received. On call bonus incentives will be provided
• Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
• Some responsibilities and duties may not be specifically addressed within this job description. Radco Residential emphasizes a team approach and fully expects every team member to perform any reasonable task or request that is consistent with fulfilling company objectives

Physical Requirements

• Requires constant movement including considerable use of arms and legs, movement of the entire body such as climbing stairs and ladders, lifting, balancing, walking, stooping, kneeling, crouching, crawling, and handling of materials. Considerable time is spent using hands to handle, operate, activate, inspect, place, detect control or feel objects, tools, or controls
• May be required to work atop buildings or on roofs, as needed
• Must be able to carry, move, transport, position, install, remove, or continuously lift weight up to 75 lbs
• Worker must be able to ascend/descend ladders. Worker must be able to meet a ladder duty rating up to Type IAA (Extra Heavy Duty) of 375 lbs. Total weight consideration includes employee weight, weight of clothing and PPE, weight of tools and supplies carried, and the weight of tools and supplies stored on the ladder

Professional Development

• On-Demand Training Opportunities
• Paid Industry Events for Continuous Learning & Development
• Opportunities for Hands-On Learning, Growth and Advancement
• Access to LinkedIn Learning