Maintenance Supervisor

Fairfield Residential; Redmond (WA); On-site; Full time

Job summary

A leading company in the multifamily housing industry is seeking a Maintenance Supervisor to oversee property maintenance and ensure customer satisfaction. This role involves managing a diverse team, performing repairs, and maintaining compliance with safety standards. Ideal candidates will have significant hands-on experience and strong leadership skills, with opportunities for career advancement.

Benefits

Paid time off

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Qualifications

• 3+ years of hands-on apartment or building maintenance experience required.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.

Responsibilities

• Perform, schedule and supervise maintenance repairs throughout the property.
• Lead, motivate and develop a successful property maintenance team.

Skills

Supervisory

Customer Service

Communication

Education

High school diploma or equivalent

Tools

Yardi

HVAC-EPA Certification

Certified Pool Operator

Job description

Our On-Call Maintenance Associates can benefit from a 40% apartment allowance if living on-site at the property for which they work.

OUR COMPANY:

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture.

ABOUT THIS ASSOCIATE:

Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers’ happiness and comfort.

The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.

This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE:

PROPERTY MAINTENANCE

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.

OPERATIONS

• Use Yardi (or similar) property management software to manage open service repair requests
• Create and manage a budget while maintaining an accurate inventory of maintenance items.
• Ensure that policies and procedures as well as safety and compliance expectations are met.

TEAM MANAGEMENT & CUSTOMER SERVICE

• Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
• Provide timely and constructive performance feedback and light mediation.
• Deliver outstanding customer service to all residents.

WHAT YOU’LL NEED ON DAY ONE:

• Three or more years’ hands-on apartment or building maintenance experience required.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
• HVAC-EPA (Type II) or EPA Universal certification is required.
• Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
• Ability to read and comprehend budgets.
• Supervisory experience required.
• Experience with Yardi or other property management accounting software.
• High school diploma or equivalent required.
• Ability to read, write, understand, and communicate in English.
• Experience using Microsoft Outlook, Word, and Excel.
• Professional verbal and written communication skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Availability to be on-call and responsive to after hour emergencies.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.

#LI-NICOLE

Estimated Rate of Pay :

$30.52 - $39.68

Community: Riverpark Apartments

Number of Units: 319

Maintenance Supervisor

Our On-Call Maintenance Associates can benefit from a 40% apartment allowance if living on-site at the property for which they work.

OUR COMPANY:

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture.

ABOUT THIS ASSOCIATE:

Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers’ happiness and comfort.

The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.

This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE:

PROPERTY MAINTENANCE

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.

OPERATIONS

• Use Yardi (or similar) property management software to manage open service repair requests
• Create and manage a budget while maintaining an accurate inventory of maintenance items.
• Ensure that policies and procedures as well as safety and compliance expectations are met.

TEAM MANAGEMENT & CUSTOMER SERVICE

• Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
• Provide timely and constructive performance feedback and light mediation.
• Deliver outstanding customer service to all residents.

WHAT YOU’LL NEED ON DAY ONE:

• Three or more years’ hands-on apartment or building maintenance experience required.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
• HVAC-EPA (Type II) or EPA Universal certification is required.
• Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
• Ability to read and comprehend budgets.
• Supervisory experience required.
• Experience with Yardi or other property management accounting software.
• High school diploma or equivalent required.
• Ability to read, write, understand, and communicate in English.
• Experience using Microsoft Outlook, Word, and Excel.
• Professional verbal and written communication skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Availability to be on-call and responsive to after hour emergencies.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.

#LI-NICOLE

Estimated Rate of Pay :

$30.52 - $39.68

This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

About Us

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry.

Why consider us?

• Competitive Salary and Benefits Package.
• Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged.
• Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities.
• Award Winning- Fairfield is recognized for our customer service, training and professionalism.

Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!