Maintenance Supervisor

POAH Communities; Providence (RI); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Parental leave

Professional development

Job summary

POAH Communities seeks a Maintenance Supervisor for Oxford Place and Gardens in Rhode Island. The role requires hands-on leadership, overseeing staff, and daily operations to preserve 128 units developed with HUD and low-income housing programs.

The candidate should have 3–5 years in property management or related trades, with strong electrical, plumbing, and carpentry repair skills, and familiarity with Yardi and MS Office. Travel and driving may be required.

Qualifications

• Three–Five years direct experience in property management or related fields (construction/renovation).
• Some post high school education, apprenticeship or supervised technical training preferred.
• Demonstrated ability to perform electrical, plumbing and carpentry repairs in a multifamily community.
• Experience managing preventative and reactive maintenance obligations.

Responsibilities

• Support the Property Manager by repairing and maintaining conditions to meet building codes and HUD standards.
• Manage work orders through Yardi and ensure completion within 24 hours.
• Ensure safety and asset preservation through system improvements.
• Maintain professional resident relations and respond to inquiries.
• Collaborate with Regional Property Supervisor and vendors on projects and maintenance.

Skills

Electrical/plumbing/carpentry repairs

Maintenance leadership

Vendor management

Tech problem solving

Team coordination

Education

Some post high school education or technical training

Tools

Yardi

Excel

Outlook

Word

Job description

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor for Oxford Place and Gardens. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations.

Oxford Place and Oxford Gardens which consist of 128 units were originally developed by the Peoples Redevelopment Corporation (PRC), a community nonprofit organization. The buildings were constructed in 1978 and 1989 respectively and were supported by financing from RIHousing. In 2015, after nearly three decades of ownership, PRC selected POAH to carry on their important work and ensure the preservation of the developments. Under the terms of the financing, POAH combined both properties into one ownership entity and extended the affordability of the apartments for an additional 40 years. With support from lenders and investors, POAH made renovations that include new roofs, solar panels, siding and insulation, energy efficient windows, hot water heater and furnace replacements, upgraded fire protection systems, common area improvements, handicap accessibility modifications and the modernization of many original apartment kitchens and bathrooms.

Oxford Place and Gardens: https://www.poah.org/property/rhode-island/oxford-place-and-gardens

About Your Impact

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

About You

Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as may be required.
• Ability to travel by plane and automobile may be required.
• Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
• Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.

Benefits At Poah Communities

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity.

For additional details, please visit our website at www.poahcommunities.com/careers.

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• Pay Rate: $34.00-$36.00hr