Maintenance Supervisor

POAH Communities; Washington (District of Columbia); On-site; USD 71,344 - 95,410; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Paid time off

Parental and Bereavement leave

Professional development

Job summary

POAH Communities is seeking a Maintenance Supervisor for The Avenue, an 83-unit community in Petworth, NW Washington, DC. You will lead day-to-day maintenance, supervise staff, and ensure compliance with HUD and local codes while prioritizing resident safety.

Reporting to the Property Manager, you will manage work orders in Yardi, coordinate with vendors, and uphold asset stability. This role requires hands-on skills, attention to detail, and flexibility to travel as needed.

Qualifications

• 3–5 years of direct property management experience (min).
• Some post secondary education, apprenticeship, or supervised technical training preferred.
• Demonstrate ability and expertise in electrical, plumbing, and carpentry repairs.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance is a plus.
• Proficiency in computers and Yardi financial reporting software (Outlook/Word/Excel).
• Knowledge of HUD regulations, forms, inspection criteria and LIHTC as they relate to assets and customer service.
• Availability to work periodic flexible hours and overtime as required.

Responsibilities

• Support the Property Manager by repairing and maintaining conditions meeting codes and HUD standards.
• Manage work orders in Yardi and ensure completion within 24 hours.
• Implement systems to maximize resident and employee safety and preserve assets.
• Handle resident relations with professionalism.
• Collaborate with Regional Property Supervisor, technicians and vendors to improve operations.

Skills

Property maintenance

Electrical repair

Preventative maintenance

Vendor management

Yardi software

Computer literacy

HUD regulations

Driver's license

Education

Post secondary education

Apprenticeship or supervised training

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. The Avenue is an 83-unit community located in the Petworth neighborhood in northwest Washington D.C. less than a mile from the George Ave-Petworth Metro Station. Built as the first phase of the redevelopment of the D.C. Housing Authority's Park Morton public housing, the community is home to 27 public housing residents. POAH acquired the property’s managing member interest in 2025 and is planning a renovation focusing on security and building systems upgrades. The Avenue adds to POAH's growing portfolio in Washington D.C., which consists of 202 units.

The Avenue: https://www.poah.org/avenue

About Your Impact

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

About You

Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as may be required.
• Ability to travel by plane and automobile may be required.
• Must have a valid Driver's License and automobile insurance coverage as use of personal vehicle may be required.
• Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.

Benefits At Poah Communities

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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Pay Rate: $34.30-$45.87