Maintenance Supervisor

Syufy Group; Mercer Island (WA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hourly wage commensurate with experie

Annual bonus potential

PTO

Full benefits package

401K with 4% match

Job summary

SyRES PROPERTIES is seeking a Maintenance Supervisor for our Mercer Island community. You will lead the maintenance team, perform hands-on work orders, and ensure high resident satisfaction through operational excellence and curb appeal.

Reporting to the Sr. Director, Facilities, you will coach staff, train on safety and service, manage preventive work, coordinate with vendors, and participate in on-call rotations to handle after-hours needs while adhering to all regulations and policies.

Qualifications

• Minimum 5+ years hands-on apartment maintenance experience
• 5+ years in multi-family industry preferred
• 5 years in a supervisory role preferred
• Proficient with plumbing, electrical, HVAC, and carpentry
• EPA 608 HVAC certification and CPO preferred
• Strong organizational and time management skills
• Ability to coordinate with vendors and schedule maintenance

Responsibilities

• Coach maintenance team and monitor performance vs community goals
• Train maintenance staff on maintenance, safety, and customer service
• Assist with annual budget and bid recommendations
• Ensure compliance with state laws and company policies
• Perform and oversee routine preventative maintenance
• Participate in on-call rotation for after-hours emergencies
• Ensure safety and operational standards in maintenance activities
• Drive locally for property management purposes

Skills

Leadership

Time management

Communication

Problem solving

Education

EPA Section 608 HVAC Certification

Certified Pool Operator (CPO)

High school diploma or equivalent

Tools

HVAC tools and plumbing tools

Electrical testers

Carpentry tools

Job description

Job Details

Job DetailsJob Location: MERCER ISLAND, WA 98040Position Type: Full TimeSalary Range: $35.45 - $40.40 Base+Commission/month

ABOUT US:

SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition, new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California, Oregon, Washington and Nevada. We are actively looking for qualified professionals who will help execute the company’s future growth strategy.

POSITION SUMMARY:

The Maintenance Supervisor reports to the Sr. Director, Facilities and is responsible for the overall maintenance staff on site. This person is responsible for being hands on and completing the work orders on a timely basis. As a leader of our maintenance team, you'll play a crucial role in ensuring the operational excellence, curb appeal and resident satisfaction of the apartment community.

RESPONSIBILITIES:

• Work with Community Manager to coach the maintenance team and monitor the team’s performance against community goals.
• Assist in training the maintenance team staff on maintenance, safety and customer service procedures.
• Assist Community Manager with annual budget and making recommendations on bids
• Adhere to and enforce compliance of all state law regulations and SyRES policies and procedures relating to the apartment community.
• Perform and oversee routine preventative maintenance on equipment and systems.
• Participate in an on-call rotation to provide after-hours emergency maintenance services as needed.
• Ensure compliance with safety regulations and operational standards in all maintenance activities.
• Ability to drive locally for business purposes pertaining to property management maintenance.
• Other duties as assigned.

QUALIFICATIONS:

• Minimum of 5+ years of hands-on experience in apartment maintenance or equivalent.
• 5+ years of multi-family industry experience preferred.
• 5 years in a supervisory role strongly preferred.
• Able to handle tools and power equipment, such as drills, saws, grinders, electrical testers, HVAC systems, and plumbing tools. including proficiency in plumbing, electrical systems, HVAC, appliance repair, and general carpentry
• EPA Section 608 Certified HVAC Technician and Certified Pool Operator (CPO) preferred, demonstrating technical expertise in property systems and amenities management.
• Demonstrates excellent organizational and time management skills, effectively prioritizing tasks to meet deadlines and maintain operational efficiency
• Skilled in coordinating with vendors and efficiently scheduling maintenance and repair work to ensure timely completion and minimal disruption to operations.
• Proficiency in Microsoft Office Applications strongly preferred.
• Strong troubleshooting abilities to quickly assess and resolve maintenance issues, ensuring minimal disruption to residents.
• Excellent verbal and written communication skills to interact with residents, team members, and vendors effectively.
• A passion for delivering exceptional service to residents and creating a positive living experience.
• Willingness to work a flexible schedule and participate in an on-call rotation to handle apartment maintenance emergencies.

PHYSICAL AND ENVIROMENTAL REQUIREMENETS:

• Occasional bending, kneeling, and lifting up to 50 lbs
• Frequent sitting and occasional standing, walking, reaching
• Noise level may be moderate to high at times

BENEFITS/PERKS:

• Hourly wage based on relevant experience to the role. Full-time hours.
• Eligible for annual bonus based on operational metrics and leadership competencies.
• PTO.
• Full benefits package (Medical, dental, vision, cell phone reimbursement)
• 401K with dollar for dollar match up to 4%.