Maintenance Supervisor

POAH Communities; Chicago (IL); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

FSA options

Life & AD&D insurance

Paid time off

Parental leave

Mentorship program

Job summary

POAH Communities seeks a Maintenance Supervisor for The Ave, a mixed-use affordable housing development in Chicago’s Humboldt Park. This leader will guide hands-on maintenance, supervise staff, and ensure daily operations meet HUD and low-income housing standards.

Ideal candidates have 3–5 years in property maintenance, familiarity with Yardi, and the ability to supervise vendor relationships while coordinating with residents.

Qualifications

• Three–Five years of direct experience in property management and related fields.
• Some post high school education, apprenticeship, or supervised technical training preferred.
• Demonstrated ability to repair electrical, plumbing and carpentry tasks in a multifamily community.
• Proficiency with Yardi financial reporting software and basic office apps.

Responsibilities

• Support the Property Manager by repairing and maintaining building conditions to HUD and regulatory standards.
• Manage work orders through Yardi and ensure completion within 24 hours.
• Maximize resident and employee safety and preserve physical assets.
• Handle resident relations with professionalism and coordinate with vendors.
• Collaborate with regional supervisors and staff on maintenance projects.

Education

Some post high school education or supervised technical training

Tools

Yardi

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor for The Ave. This individual will be a bright and dynamic leader with hands‑on experience and the demonstrated ability to successfully manage staff and oversee day‑to‑day operations. The Ave, a joint effort of POAH and KMW Communities LLC, will be a mixed‑use affordable housing development in Chicago’s northwest side Humboldt Park neighborhood and include fifty two 1-, 2-, and 3‑bedroom apartments for households who earn between 30-60% of the area median income (AMI). Eleven apartments will be accessible to people who use wheelchairs. Building amenities include indoor and outdoor community gathering spaces, a bike room, fitness center, outdoor terrace with play area and onsite parking. Residents and Neighborhood Housing Services (NHS) will share a community room which doubles as a homeownership training space. The Ave will also create at least 1,000 SF in retail space for local businesses.

About Your Impact

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

About You

Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as may be required.
• Ability to travel by plane and automobile may be required.
• Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
• Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.

Benefits At Poah Communities

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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Pay Range: $32.23- 43.10