Maintenance Supervisor

POAH Communities; Providence (RI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and PTO

Job summary

POAH Communities seeks a Maintenance Supervisor for Aaron Briggs Manor, an 88-unit senior housing property in Providence, RI. You will lead day-to-day maintenance, supervise staff, and ensure repairs meet HUD and local codes.

The role requires hands-on experience with electrical, plumbing, and carpentry tasks, plus strong vendor and work-order management using Yardi. Flexible hours and occasional travel may be required.

Qualifications

• Three–five years of direct experience in property management and related fields.
• Some post high school education, apprenticeship, or supervised technical training preferred.
• Demonstrated ability to perform electrical, plumbing, and carpentry repairs.

Responsibilities

• Repair and maintain the property to meet building codes and HUD standards.
• Manage work orders in Yardi and complete within 24 hours.
• Ensure safety and preserve physical assets for residents and staff.
• Handle resident inquiries professionally and build relationships with stakeholders.
• Coordinate with regional supervisors, technicians, and vendors.

Skills

Maintenance management

Electrical repairs

Plumbing repairs

Vendor management

Yardi software

MS Office (Outlook, Word, Excel)

Driver’s license

Education

Post high school education

Apprenticeship

Supervised technical training

Tools

Yardi

Excel

Job description

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor. This individual will be a bright and dynamic leader with hands‑on experience and the demonstrated ability to successfully manage staff and oversee day‑to‑day operations. Aaron Briggs Manor is an 88‑unit senior housing property located in the West End of Providence, Rhode Island at the edge of the Federal Hill neighborhood. It is a valuable affordable housing resource for the City’s elderly population that was at risk of losing its affordability in 2015. At that time, POAH secured the bridge financing necessary to purchase it and pursue a long term refinancing execution.

POAH collaborated with Rhode Island Housing and the National Affordable Housing Trust to put together a financing package which included tax‑exempt bonds, federal low‑income tax credit equity, and RI Housing Preservation and Production funds. Additionally, the City of Providence approved a tax reduction which has provided critical operational stability to the property.

Aaron Briggs Manor: https://www.poah.org/property/rhode-island/aaron-briggs-manor

About Your Impact

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

About You

Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as may be required.
• Ability to travel by plane and automobile may be required
• Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
• Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.

Benefits At Poah Communities

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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