Maintenance Services Administrative Assistant

Kotarides Companies; Virginia Beach (VA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401K participation

Paid holidays

Vacation time

Job summary

Kotarides Property Management in Virginia Beach is seeking a Maintenance Services Administrative Assistant to support the maintenance work order process from scheduling to completion. You will assist in scheduling work orders and help onsite teams adhere to maintenance policies, processes, and procedures.

You will work with the Maintenance Services Coordinators to ensure efficient, timely, and accurate completion of work orders, partnering with the office and maintenance teams to keep operations

Qualifications

• Property Management experience preferred.
• Demonstrate effective communication skills consisting of oral, written and listening skills
• Ability to draft correspondence and respond to inquiries effectively
• Must be positive and motivated with excellent customer service skills
• Must be able to manage multiple tasks at once and work well under pressure
• Strong organization skills and time management abilities

Responsibilities

• Assist in the entry of all work orders for Residential Properties
• Assist in scheduling Residential Property work orders for internal maintenance teams and external vendors to ensure efficiency.
• Audit work orders to ensure they are completed efficiently and accurately
• Work with onsite teams to resolve outstanding issues.
• Respond to all inquiries efficiently and effectively with clear, concise and friendly communication
• Assist in reconciling invoices and purchase orders; prepare same for submitting to Accounting Department when needed
• Research issues contact appropriate parties for resolution and correct any discrepancies
• Maintain vendor and inventory spreadsheets
• Ability to draft correspondence and respond to inquiries effectively
• Assist in consolidating packing slips and invoices for accounting to pay on all orders when needed
• Update Customer Relationship Management calendar

Skills

Communication skills

Customer service

Time management

Organization

Multitasking

Tools

MS Office

Yardi

Job description

Maintenance Services Administrative Assistant

Job Description

Job Type: Full-time

Kotarides Property Management is seeking a highly motivated and enthusiastic individual to serve as a Maintenance Services Administrative Assistant for our rapidly growing company. This position will work with the Maintenance Services Team and will support the overall maintenance work order process from scheduling to completion. The Maintenance Services Administrative Assistant will assist in scheduling work orders and support the onsite teams in adhering to maintenance policies, processes, and procedures.

The Maintenance Services Administrative Assistant will assist the Maintenance Services Coordinators to ensure efficient, timely and accurate completion of work orders while partnering with the office and maintenance teams.

Essential Duties and Responsibilities:

• Assist in the entry of all work orders for Residential Properties
• Assist in scheduling Residential Property work orders for internal maintenance teams and external vendors to ensure efficiency.
• Audit work orders to ensure they are completed efficiently and accurately
• Work with onsite teams to resolve outstanding issues.
• Respondto all inquiries efficiently and effectively with clear, concise and friendly communication
• Assist in reconciling invoices and purchase orders; prepare same for submitting to Accounting Department when needed
• Research issues contact appropriate parties for resolution and correct any discrepancies
• Maintain vendor and inventory spreadsheets
• Ability to draft correspondence and respond to inquiries effectively
• Assist in consolidating packing slips and invoices for accounting to pay on all orders when needed
• Update Customer Relationship Management calendar

Qualifications:

• Property Management experience preferred.
• Computer Skills- MS Office and Yardi a plus.
• Demonstrate effective communication skills consisting of oral, written and listening skills
• Ability to draft correspondence and respond to inquiries effectively
• Must be positive and motivated with excellent customer service skills
• Must be able to manage multiple tasks at once and work well under pressure
• Strong organization skills and time management abilities

Pay:

• $22.00 per hour

The Maintenance Services Administrative Assistant position offers growth potential, paid holidays and vacation time. Benefits include health insurance, dental, life insurance and 401K participation. Kotarides Property Management is an Equal Opportunity Employer.