Maintenance QA Leader & Trainer

MV Transportation; Irvine (CA); On-site; USD 64,000 - 86,000; Full time

Job summary

MV Transportation in California seeks a Maintenance Quality Assurance Manager/Trainer to lead classroom and hands-on training for bus maintenance staff. You will schedule training spaces, manage equipment, and maintain training records, attendance, and performance evaluations for mechanics and service workers.

The role involves coordinating with client staff, using the Trapeze system and other tools to support the customer service function, and ensuring adherence to policies.

Qualifications

• Bachelor's degree and four years of experience in administrative or professional work.
• Experience designing and delivering training programs for staff.
• Ability to work with client management to identify training needs.

Responsibilities

• Schedule classroom space and training programs for bus maintenance staff.
• Train new and existing employees on department policies and procedures.
• Maintain training records, attendance, and performance evaluations.
• Communicate with client staff to ensure service alignment and quality.
• Use the Trapeze system and other tools to support the customer service function.

Skills

Customer service

Training delivery

Team leadership

Documentation

Communication skills

Problem resolution

Trapeze system proficiency

Education

Bachelor's degree

Tools

Trapeze system

Customer service software

MS Windows OS

Job description

MV Transportation in California seeks a Maintenance Quality Assurance Manager/Trainer to lead classroom and hands-on training for bus maintenance staff. You will schedule training spaces, manage equipment, and maintain training records, attendance, and performance evaluations for mechanics and service workers.

The role involves coordinating with client staff, using the Trapeze system and other tools to support the customer service function, and ensuring adherence to policies.