Maintenance Operations Supervisor I

BH Management; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

BH Management, LLC, a people-first multifamily owner and operator, seeks a Service Manager I to coordinate maintenance staff, schedule work, and oversee repairs across our properties. The role includes site safety, budgeting, and ensuring work meets BH standards while serving residents with professionalism.

Ideal candidates bring at least four years of progressive maintenance experience, relevant EPA/HVAC certifications, and strong computer skills to manage work orders, trainings, and on-call

Qualifications

• Minimum of four years of progressive maintenance and safety experience.
• EPA Core, Type I Appliances, Type II HVAC, and Certified Pool Operator certifications required.
• High School diploma preferred.
• Advanced computer skills and familiarity with property management tech.

Responsibilities

• Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff.
• Participates in the site staffing needs with the Community Manager.
• Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.
• Responsible for safety and skill training for all maintenance employees.
• May assist with completing written property safety audits.
• Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards.
• Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects.
• Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
• Understands and complies with OSHA and all safety requirements.
• Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
• Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components.
• Inspects, maintains, installs, repairs, replaces, and cleans equipment.
• Includes sourcing and installing new equipment.
• Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
• Has a complete understanding and working knowledge of the company’s policies and procedures, and ensures team's understanding and compliance.
• Responsible for the maintenance and security of all property-issued tools.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident request per company standards.
• Other duties as assigned

Skills

Advanced computer skills

Industry-specific technology

Education

High School diploma - preferred

EPA Core Certification

Type I - Appliances

Type II - HVAC

Certified Pool Operator

Job description

BH Management, LLC, a people-first multifamily owner and operator, seeks a Service Manager I to coordinate maintenance staff, schedule work, and oversee repairs across our properties. The role includes site safety, budgeting, and ensuring work meets BH standards while serving residents with professionalism.

Ideal candidates bring at least four years of progressive maintenance experience, relevant EPA/HVAC certifications, and strong computer skills to manage work orders, trainings, and on-call