Maintenance & Operations Lead - Multi-Family Communities

Socket.dev; Richmond (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Chesterfield Flats is seeking a Maintenance Manager to oversee all maintenance activities, ensuring curb appeal and quality of apartment homes while coordinating repairs and safety policies.

Under the Property Manager, you will manage preventative maintenance, track work orders, supervise staff, and coordinate contracted services and budget planning.

This role requires leadership, 24/7 availability for emergencies, and strong communication with residents and the team.

Qualifications

• High school diploma or equivalent.
• CFC Certification Universal.
• Valid Driver’s License.
• 4+ years’ experience in maintenance and repair for apartment communities.
• 2+ years supervisory experience.
• Strong computer skills and proficiency in Microsoft Office.
• Excellent English communication skills, both verbal and written.
• Must be available 24/7 for emergencies.

Responsibilities

• Direct and oversee all aspects of maintenance of the community.
• Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services.
• Maintain accurate records for all work orders completed, services performed, and contracts.
• Walk the property daily to uphold curb appeal and monitor safety issues.
• Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations.
• Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community.
• Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies.
• Communicate and advise Property Manager on recommendations for capital improvements and maintenance requirements for annual budget.
• Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment.
• Supervise use of property golf carts/Gators if applicable.
• Notify Property Manager with solutions for any safety or liability concerns as well as preventative maintenance needs.
• Assist in snow removal as required.
• Conduct and document weekly safety meetings, including procedures, training, safety equipment, SDAs and use of equipment.
• Perform other duties as required.

Skills

Supervisory experience

Microsoft Office

English communication

CFC Certification

Valid Driver’s License

Maintenance knowledge

Education

High school diploma or equivalent

Job description

Chesterfield Flats is seeking a Maintenance Manager to oversee all maintenance activities, ensuring curb appeal and quality of apartment homes while coordinating repairs and safety policies.

Under the Property Manager, you will manage preventative maintenance, track work orders, supervise staff, and coordinate contracted services and budget planning.

This role requires leadership, 24/7 availability for emergencies, and strong communication with residents and the team.