Maintenance Manager - Student Housing Turnover Lead

Tailwind Group; Mankato (MN); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Vacation and Sick Time + 12 Paid Holid

401(k) with company matching

On-the-job training and career develop

Paid Parental Leave

Job summary

Tailwind Group is seeking a Maintenance Manager for College Town Mankato, MN. This full-time, on-site role leads the maintenance team, performs repairs, and collaborates with the Property Manager to keep a high‑performing student housing community running smoothly.

The position emphasizes customer service, preventative maintenance, and strong organizational skills, with a competitive hourly pay range and bonus potential. Daily onsite presence is required.

Qualifications

• Three or more years of experience in building maintenance; student housing experience is a plus.
• Experience with appliance and HVAC repair is required; EPA Level II certificate (or higher) is preferred.
• One or more years of supervisory experience is preferred.
• Certified Pool Operator (CPO) certification is preferred or may be required upon hire, dependent on the property and local laws.
• A valid driver’s license is required.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal by daily property walks with the maintenance team to identify improvement areas and maintain grounds.
• Perform general repairs in apartment units, common areas, and building systems including electrical, plumbing, HVAC, appliances, and drywall.
• Lead maintenance efforts relating to annual turnover and make-ready process including furniture removal and installation.
• Oversight of additional temporary staff members and contractors.
• Review, assign, and follow-up on open work orders to ensure completion within company guidelines and standards.
• Collaborate with the Property Manager to ensure customer service standards and property functioning at a high level.
• Assist the Property Manager with vendor bids and manage contractor and vendor relationships.
• Respond to after-hours emergency issues and fulfill the required on-call schedule.
• Monitor maintenance trends and develop/execute a preventative maintenance program to minimize cost.
• Oversee the inventory and equipment management, partnering with the Property Manager to identify property needs.
• Attend regularly scheduled team and 1:1 meetings to stay up to date on general property operations.
• Maintain accurate and up to date records for maintenance operations, including asset tracking and regulatory logs.

Skills

Customer service

Supervisory experience

HVAC repair

Appliance repair

Communication

Education

EPA Level II certificate

CPR/First Aid (optional)

Tools

Entrata software

Job description

Tailwind Group is seeking a Maintenance Manager for College Town Mankato, MN. This full-time, on-site role leads the maintenance team, performs repairs, and collaborates with the Property Manager to keep a high‑performing student housing community running smoothly.

The position emphasizes customer service, preventative maintenance, and strong organizational skills, with a competitive hourly pay range and bonus potential. Daily onsite presence is required.