Maintenance Manager

Village Green; Kalamazoo (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

Village Green is seeking a Service Manager in Kalamazoo to lead maintenance staff and drive dependable service for residents. You will supervise daily activities, oversee work orders, and coordinate repairs across HVAC, plumbing, electrical, appliances, and energy management initiatives.

The role emphasizes mentoring and training, budgeting support, and collaboration with operations leadership to deliver exceptional resident experiences.

Qualifications

• 3-5 years of experience in hotel, apartment, or hospital maintenance/engineering with two years of supervisory experience.
• Excellent customer service and computer skills.
• Ability to create a team, mentor, and train a team.
• Extensive knowledge of plumbing systems, appliances, water heaters, chillers/boilers, and HVAC.
• HVAC or EPA Universal Certification preferred.
• Proven track record managing a preventative maintenance program and experience with capital projects.
• Have the ability to take emergency on-call as needed.

Responsibilities

• Daily supervision of Maintenance staff members including delegation of work orders, special projects and time management techniques.
• Inspection and oversight of existing and completed work orders.
• HVAC, Boiler, plumbing, electrical, appliance and all other service requests.
• Mentoring and training new and existing maintenance staff members.
• Involvement with interviewing and selection of new maintenance team members.
• Provides written monthly energy management recommendations for the building.
• Identifies capital improvements and obtain required estimates/bids.
• Assists in budget preparation for maintenance expenses.

Skills

Supervisory experience

Customer service

Computer skills

Maintenance knowledge

HVAC knowledge

Job description

Village Green offers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to create a \"best in class\" apartment community!

The Service Manager position will serve to be the key technical and maintenance leader in the multifamily property. The successful candidate will work alongside the operations leadership team to deliverseamless customer service. As the Service Manager, you will be responsible for the direct leadership, development, and support of our maintenance team.

An added benefit to working with Village Green is our in-house training and support programs which you will have direct access.

Join Village Green and jumpstart your career!

Job Description

• Daily supervision of Maintenance staff members including delegation of work orders, special projects and time management techniques
• Inspection and oversight of existing and completed work orders
• HVAC, Boiler, plumbing, electrical, appliance and all other service requests
• Mentoring and training new and existing maintenance staff members
• Involvement with interviewing and selection of new maintenance team members
• Provides written monthly energy management recommendations for the building
• Identifies capital improvements and obtain required estimates/bids
• Assists in budget preparation for maintenance expenses

Qualifications

• 3-5 years of experience in hotel, apartment, or hospital maintenance/engineering with two years of supervisory experience leading a team.
• Excellent customer service and computer skills.
• Ability to create a team, mentor, and train a team
• Extensive knowledge of plumbing systems, appliances, water heaters, chillers/boilers, and H.V.A.C.
• H.V.A.C. or EPA Universal Certification preferred
• Proven track record managing a preventative maintenance program and experience with capital projects.
• Have the ability to take emergency on-call as needed.

#INDVGMAINT

Additional Information

Village Green offers exciting and challenging career opportunities for talented passionate people seeking growth. We offer a competitive benefits package including 401-K + match, medical, dental and optical insurance, bonus program, exceptional training programs and numerous opportunities for advancement.

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.