Maintenance Helper

University of Utah; Salt Lake City (UT); On-site; USD 18,000 - 23,000; Part time

Job summary

The University Guest House & Conference Center on the University of Utah campus is seeking a part-time Facilities/Maintenance Technician I to join our Facilities team. This entry-level role supports basic repairs, preventive maintenance, and room preparation, with training provided.

Evening, weekend, and holiday shifts are common to accommodate hotel occupancy and events; no prior maintenance experience required, but helpful skills include basic tool use and good guest-relations abilities.

Qualifications

• Entry-level position; no previous maintenance experience required; training provided.
• Preferred but not required: some maintenance, customer service, hospitality, or guest-relations experience.
• Possession of a valid Utah driver's license preferred.

Responsibilities

• Perform basic maintenance, minor repairs, and general upkeep in guest rooms, conference facilities, public spaces, and other areas managed by the University Guest House & Conference Center.
• Assist with basic maintenance involving plumbing fixtures, lighting, doors, locks, appliances, carpentry, drywall, painting, flooring, HVAC equipment, and other building systems after training.
• Complete assigned preventative maintenance tasks, room preparation, inspections, and facility checks according to schedules.
• Respond promptly to guest and employee maintenance requests while minimizing disruptions.
• Communicate clearly with guests, employees, and team members regarding maintenance concerns and status.
• Follow safety policies, procedures, and training to maintain a safe work environment.

Skills

Strong communication

Guest relations

Problem solving

Teamwork

Education

Equivalency statement

Tools

Basic hand tools

Power tools

Job description

Hours and days will vary depending upon hotel occupancy but primarily evenings and weekends.

Is this a work study job?

Is this a work study job? No

VP Area

VP Area President

Department

Department 01115 - Guest House

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $12.50 to $17.50

Close Date

Close Date 09/30/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The University Guest House & Conference Center is seeking a part-time Facilities/Maintenance Technician I to join our Facilities team. As the hotel and conference center on the University of Utah campus, we are committed to providing exceptional guest experiences through safe, reliable, and well-maintained facilities. This entry-level maintenance position assists with basic repairs, preventative maintenance, room preparation, inspections, and general upkeep in guest rooms, public spaces, conference facilities, and other areas managed by the University Guest House & Conference Center. No previous maintenance experience is required. Training will be provided in departmental procedures, safe tool use, basic maintenance tasks, and the proper handling and escalation of maintenance concerns. The Facilities/Maintenance Technician I performs basic maintenance and repair tasks under the direction of a supervisor or an experienced technician. Assignments may include painting, minor repairs, replacing basic hardware and fixtures, moving supplies and equipment, assisting with preventative maintenance, and maintaining clean and organized work areas. The position is expected to follow established procedures, complete assigned work safely, and seek guidance when an issue requires additional technical knowledge or experience. Because this position provides direct evening, weekend, and holiday support to hotel guests and employees, the successful candidate must demonstrate strong communication, guest-relations, and problem-solving skills. The employee must be able to respond calmly and professionally to guest concerns, evaluate routine issues, take appropriate action within their training, and promptly communicate or elevate concerns when additional assistance is needed. The position regularly works with maintenance team members, Guest House employees, and guests to help ensure facilities remain safe, functional, and guest-ready. Candidates should have a positive attitude, a willingness to learn, and the ability to work effectively as part of a team while managing assigned tasks independently after receiving appropriate training. Flexibility is essential. Work schedules may vary based on hotel occupancy, conference activity, special events, and departmental needs, with shifts primarily scheduled during evenings, weekends, and holidays

Responsibilities

• Perform basic maintenance, minor repairs, and general upkeep in guest rooms, conference facilities, public spaces, and other areas managed by the University Guest House & Conference Center.
• Assist with basic maintenance involving plumbing fixtures, lighting, doors, locks, appliances, carpentry, drywall, painting, flooring, HVAC equipment, and other building systems after receiving appropriate training.
• Complete assigned preventative maintenance tasks, room preparation, inspections, and facility checks according to established schedules and procedures.
• Respond promptly and professionally to guest and employee maintenance requests while working to minimize disruptions to guests, events, and daily operations.
• Use problem‑solving skills to evaluate routine maintenance and guest concerns, take appropriate action within established procedures and training, and promptly elevate issues requiring additional technical support.
• Communicate clearly and professionally with guests, employees, supervisors, and maintenance team members regarding maintenance concerns, work status, and needed follow‑up.
• Follow instructions and complete assigned work safely, accurately, and in a timely manner while seeking guidance when needed.
• Inspect assigned areas, equipment, and building systems for visible maintenance needs, correct basic issues within the employee’s training, and report concerns requiring additional repair or investigation.
• Follow all departmental safety policies, procedures, and training requirements while maintaining a safe work environment.
• Assist maintenance technicians, vendors, and contractors with access, materials, equipment, and basic project activities as assigned.
• Document completed work, maintenance concerns, inspections, materials used, and needed follow‑up according to departmental procedures.
• Maintain maintenance shops, storage areas, tools, equipment, and shared workspaces in a clean, organized, and safe condition.
• Transport supplies, materials, and equipment as needed and safely operate department vehicles and maintenance equipment when authorized and trained.
• Assist with general facility upkeep, including cleaning, room preparation, moving furniture or equipment, and other operational support as needed.
• Perform other facility maintenance duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Facilities / Maintenance Technician, I: Requires little to no related experience.

Preferences

• Interest in learning facility maintenance, building systems, and basic repair skills.
• Some maintenance, customer service, hospitality, or guest‑relations experience is preferred but not required.
• Strong communication, guest‑relations, teamwork, and problem‑solving skills.
• Ability to respond calmly and professionally to guest and employee concerns.
• Ability to follow instructions, learn established procedures, and use feedback to develop new skills.
• Ability to recognize when an issue requires additional technical support and promptly seek assistance.
• Dependability and the ability to manage assigned tasks independently after receiving appropriate training.
• Familiarity with basic hand or power tools is helpful but not required.
• Availability to work a variable part‑time schedule that includes evenings, weekends, and holidays.
• Possession of a valid Utah drivers license with a good driving record, or the ability to obtain one within a specified timeframe, is preferred.

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at (801) 581‑7447 if you have questions regarding the post‑retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page . Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * What is your highest level of completed education?
  • None
  • High School Diploma or Equivalent
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree
• * How many years of related work experience do you have?
  • Less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more, but less than 8 years
  • 8 years or more, but less than 10 years
  • 10 years or more, but less than 12 years
  • 12 years or more, but less than 14 years
  • 14 years or more

Required Documents

• Resume
• Cover Letter

Optional Documents

• Resume
• Cover Letter

University Human Resource Management

250 East 200 South, Suite 125 Salt Lake City, UT 84111

Contact us: [phone] By Email: [e-mail]