Maintenance Engineer

Hyatt Place, Provo; Provo (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

Hyatt Place Provo is seeking a Maintenance Engineer to uphold the hotel's engineering and maintenance standards, performing routine and preventive maintenance across guest rooms and public areas. You will address maintenance calls promptly and ensure equipment remains in good repair to support daily operations.

Responsibilities include electrical, plumbing, and HVAC tasks, testing and basic repairs, prioritizing urgent issues, coordinating with departments, and maintaining safety protocols.

Qualifications

• Experience in general trades such as light plumbing, minor electrical, painting, drywall, and general repairs.
• Written and verbal skills needed to complete job responsibilities.
• Basic computing and MS Office knowledge to complete workorders and maintain logs.

Responsibilities

• Perform day-to-day routine and preventative maintenance throughout the hotel.
• Respond promptly to maintenance calls from guests or departments.
• Address guest requests and resolve issues to guest satisfaction.
• Prioritize maintenance issues and respond to plant/machinery breakdowns.
• Perform maintenance in guest rooms and public areas (electrical, plumbing, HVAC).
• Monitor fire alarms and Life Safety systems and respond to emergencies.
• Operate and troubleshoot electrical, plumbing, refrigeration, and water systems.
• Coordinate with departments and provide information and assistance.
• Create and close work orders using the hotel PMS or similar system.
• Maintain tools, equipment, and work areas in good condition.
• Train other staff on maintenance practices.
• Perform exterior upkeep to maintain curb appeal.
• Follow safety protocols (OSHA) and professional conduct.

Skills

General maintenance

Electrical work

Plumbing

Troubleshooting

Building systems knowledge

Tools

MS Office

Job description

Description

The Maintenance Engineer is responsible for ensuring that the engineering and maintenance operations within the hotel, including general property maintenance, are working properly and up to the hotel's operating standards. They will also keep all equipment in good repair and providing day-to-day maintenance support to the hotel. Additionally, work towards and support the improvement of engineering service to guests, other departments and co-workers.

• Perform day-to-day routine and preventative maintenance within the hotel rooms and public areas.
• Respond promptly and efficiently to any maintenance calls that arise either from the guest or other departments.
• Respond courteously and promptly to guest requests and resolve matters to the guest’s satisfaction.
• Ability to prioritize the maintenance issues e.g.: to attend the breakdown of plant and machinery on priority.
• Perform maintenance activities in the guest rooms and public areas including minor electrical equipment, plumbing and air conditioning.
• Monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and how to handle emergencies involving the systems.
• Understand and operate electrical, plumbing, refrigeration, and water systems. Be able to test, troubleshoot and perform basic repairs on systems.
• Communicate with different departments and provide them with information and assistance.
• Check for and assign new maintenance requests, inspect work when complete and release room back to service using hotel PMS or other software.
• Perform preventative maintenance in guest rooms and common areas as scheduled to ensure all equipment is maintained to the required standard.
• Maintain all tools, equipment, and working areas in good condition.
• Train and instruct other members of the staff through sharing knowledge and skills.
• Perform general maintenance and upkeep of the exterior of the facility to ensure it is inviting and welcoming to guests.
• Adhere to all property safety protocols and OSHA Safety Standards.
• Maintain professionalism with coworkers and residents while working in and around the community.
• Other duties may be assigned by management

Requirements

• Experience in general trades such as light plumbing, minor electrical, painting, drywall, and general repairs.
• Ability to work a varied schedule as necessary to address any property emergencies
• Certified Pool Operator certification is desired
• Basic computing and MS office knowledge to complete workorders and maintain expense reporting and maintenance logs.
• Written and verbal skills needed to complete job responsibilities
• 1-2 years' experience in a hotel, multi-unit residential or commercial building environment

Physical Requirements

• Must tolerate prolonged periods of standing, walking; occasional kneeling, bending, stooping, and climbing stairs or ladders.
• Some locations may require the ability to work in inclement weather conditions. e.g. clearing snow & ice or working outdoors in extreme heat.
• Must tolerate exposure to cleaning solutions.
• Must be able to lift up to 75 pounds as needed.