Maintenance Director - Elevate Team & Resident Satisfaction

CWS Apartment Homes; Midlothian (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

CWS Apartment Homes is seeking a Maintenance Director to lead the maintenance team across our apartment communities. You will manage work orders, coordinate preventative maintenance, and ensure high resident satisfaction while controlling expenses and safety compliance.

The role requires leadership, hands-on maintenance knowledge, and strong communication with residents, vendors, and leadership. On-site work across properties is expected with on-call responsibilities.

Qualifications

• High school diploma or GED required.
• Yardi software experience preferred.
• Microsoft Office and Outlook software experience required.
• EPA, HVAC I & II, CPO and local certifications required.
• Minimum 2–4 years previous full-time apartment maintenance experience.
• Possess a valid driver’s license and current automobile insurance.
• Own a basic set of hand tools.
• Able to read service requests and communicate with team members, residents, and vendors in English.

Responsibilities

• Lead maintenance team members.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and shop organization.
• Perform common area maintenance.
• Lead preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Lead and participate in the CWS Risk Management and Safety Programs.

Skills

Leadership

Supervisory/managerial

Communication

Quality control

Budget management

Education

High school diploma or GED

EPA HVAC I & II CPO certs

Tools

Yardi

Microsoft Office/Outlook

Basic Hand Tools

Job description

CWS Apartment Homes is seeking a Maintenance Director to lead the maintenance team across our apartment communities. You will manage work orders, coordinate preventative maintenance, and ensure high resident satisfaction while controlling expenses and safety compliance.

The role requires leadership, hands-on maintenance knowledge, and strong communication with residents, vendors, and leadership. On-site work across properties is expected with on-call responsibilities.