Maintenance Coordinator/Dispatch

Petroleum Marketing Group, Inc.; Falls Church (VA); On-site; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off (vacation, sick, holidays)

Job summary

A leading petroleum dealer in Falls Church is seeking a qualified candidate to manage maintenance repair requests. The role involves dispatching repairs, managing invoices, and maintaining equipment databases. The ideal applicant will have an associate's degree, strong Excel and analytical skills, and experience in customer service. A comprehensive benefits package including health insurance and a 401(k) with company match is offered. Join a diverse team dedicated to exceptional service.

Qualifications

• Comfortable dispatching workers to locations to complete work.
• Experience with processing purchase orders/invoices for each job.
• Ability to track cost items and manage vendors daily.

Responsibilities

• Verify service requests and support departmental positions.
• Confirm invoices, payments, and financial accuracy.
• Receive maintenance requests and procure repair services as needed.
• Prioritize maintenance requests and coordinate resources.
• Assist in training store personnel on maintenance procedures.

Skills

Proficient with Excel

Analytical skills

Customer service skills

Detail-oriented to review invoices

Education

Associate's degree minimum

Tools

TITAN software

Job description

Company Description

Petroleum Marketing Group (PMG) is one of the largest multi-branded petroleum dealers and convenience store operators on the East Coast. PMG distributes and supplies petroleum products and services across the Atlantic region and owns, operates, and/or supplies over 800 locations throughout Maryland, Virginia, Washington D.C., and New Jersey. With an annual fuel volume exceeding 700 million gallons, PMG prides itself on delivering exceptional service supported by innovative, dedicated, and highly skilled employees.

Job Summary

Reviews, evaluates, analyzes, prioritizes and assigns maintenance repair requests to approved contractors or PMG maintenance mechanics as appropriate. Overall responsibility for ensuring maintenance requests are completed economically and timely in accordance with company policy and regulatory requirements. Comfortable dispatching workers to locations to complete work and processing purchase orders/invoices for each job. Proficient with Excel, analytical, speaks well, customer service skills, detail-oriented to review invoices, associate's degree minimum, will be speaking with vendors daily and will be tracking cost items and dispatching workers to assigned sites.

Essential Functions

• Responsible for the verification of service requests and, as required, for invoice payments. Supports other departmental positions as necessary.
• Confirming invoices, payments and financials are accurate for the department.
• Receives maintenance requests, diagnoses problem, verifies station equipment as necessary (via databases), and estimates work required in order to procure repair services through approved contractors or PMG mechanics.
• Prioritizes maintenance requests and subsequent procurement of services to effectively coordinate external and internal resources.
• Completes input, follow-up and filing (electronic and manual procedures) as necessary for required cost, contractor and station tracking.
• Assists in development and maintenance of internal station equipment/asset databases in conjunction with TITAN software to effectively pre-diagnose repairs required and procure certified service contractors.
• Monitors contract and PMG maintenance performance and service in order to assist in the pre-qualification and approval of maintenance contractors and suppliers.
• Assists in the training of store personnel in company maintenance procedures via daily contact and instruction.
• Assists in the development and implementation of internal maintenance policy, procedures, and guidelines.
• Other duties as assigned.

Benefits

• Comprehensive benefit package (health, dental, vision, life insurance)
• 401(k) with company match
• Paid time off (vacation, sick, holidays)

EEO Statement

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.