Maintenance Coordinator

RS Components; Rocky Mount (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the MRO sector is seeking a Maintenance Coordinator to support customer-related MRO products and services. The role encompasses managing procurement activities, engaging with clients, and ensuring operational efficiency. Candidates must have strong communication skills and the ability to handle multiple responsibilities effectively.

Qualifications

• Strong interpersonal and phone skills.
• Excellent verbal and written communication.
• Detail-oriented and well-organized.

Responsibilities

• Manage specific storeroom activities and support procurement operations.
• Monitor health and safety within site operations.
• Place and expedite purchase orders for customer requests.

Skills

Interpersonal skills

Communication

Organization

Computer literacy

Negotiation skills

Tools

Microsoft Office Suite

Inventory Management Systems

Job description

ABOUT THE ROLE

The Maintenance Coordinator’s prime responsibility is to provide support to our customer in relation to day-to-day MRO products and services. Utilizing the customer and RS ERP systems, this role will support, expedite, and provide technical assistance for RS’ core products & services, including sourcing and PO placement as needed.

SCHEDULE: Mon - Fri | 8am - 5pm
COMPENSATION: $21 - $24 per hour

KEY RESPONSIBILITIES

• Delivery of customer contractual commitments
• Manage specific storeroom activities to assist the procurement and operations team as identified by the site manager:
• New Part Adds
• Rush Order Delivery Expedites
• Receiving Support
• Functional Equivalent Form Management
• Freight Discrepancy Management
• Repair Program
• Continuous Improvement Projects
• NMI Resolution
• Returns to Vendor
• Assist procurement in sourcing of products as needed
• Respond to customer inquiries regarding company products and services
• Check the availability of stock
• Place and expedite purchase orders for stock and non-stock items to support urgent requests from the customer
• Complete and monitor reports including procurement and supplier performance metrics
• Participate in special projects as directed, including process improvement teams
• Assist in identification, sourcing and procurement of MRO requirements (Core product areas) on behalf of the customer
• Identify, implement, and manage opportunities for Continuous Improvement by working with customer engineering, purchasing, and production teams
• Provide IDR support
• Use the RS Preferred Supplier Program and approved suppliers to ensure delivery of cost savings and assist procurement in the supplier relationship to deliver highest levels of service and availability
• Expedite and manage new and outstanding orders to achieve delivery performance to the agreed due date; ensure regular communication with customer stakeholders
• Monitor, be responsible for, and promote health and safety within the site operation, ensuring adherence to RS Integrated Supply and the Customer’s Health & Safety Policy at all times
• Other duties as assigned

CANDIDATE REQUIREMENTS

• Strong interpersonal and phone skills
• Excellent verbal and written communication
• Ability to meet deadlines
• Detail-oriented and well-organized
• Strong computer literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems
• Working knowledge of Health and Safety requirements
• Knowledge of industrial consumables/MRO market and products and their applications
• Strong sales and customer relationship development skills
• Negotiation skills at multiple levels within the customer and the supplier organizations
• Recording and maximizing cost savings to mutual benefit
• Ability to prepare and deliver basic reports to illustrate evolution of customer-specific KPIs
• Embrace RS Integrated Supply’s initiatives and assist with the change management process when needed
• Ability to work within projects that result in new business opportunities and/or increase customer retention

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