Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Oklahoma City (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

Une entreprise leader dans la gestion de flotte recherche un représentant du service client pour un poste à distance. Vous aurez pour mission de répondre aux demandes de service, de négocier des propositions et de recommander des services. Un environnement dynamique avec un soutien au développement professionnel et une large gamme d'avantages sociaux vous attend.

Benefits

Comprehensive benefits package

Paid vacation

401(k) employer match

Additional compensation for weekend and evening shifts

Opportunity to earn extra for ASE certifications

Qualifications

• Minimum de six mois d'expérience en service client.
• Minimum de six mois d'expérience en maintenance ou réparation automobile.
• Compétences de base en Microsoft Office.

Responsibilities

• Répondre aux commandes soumises par téléphone et email de manière efficace.
• Réviser les propositions de réparation et négocier les prix.
• Contacter les clients pour recommander des services.

Skills

Customer Service

Automotive Maintenance

Microsoft Office

Education

Degree in Automotive Technology

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $22.59 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn extra $0.25/hr for each current ASE certification held
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Full-time remote work opportunity, allowing you to work from home in Oklahoma City or surrounding areas
- Join a thriving company committed to employee development and customer satisfaction

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted via phone and email in an efficient and friendly manner
- Review repair proposals to ensure services align with manufacturer recommendations and appropriate pricing
- Negotiate pricing and apply warranty applications while creating and issuing purchase orders
- Contact clients to provide recommendations, explain repair procedures, and obtain approval
- Recommend service locations to clients based on their needs

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Oklahoma City, OK area or surrounding counties
- Minimum of six (6) months of customer service experience
- Minimum of six (6) months of automotive maintenance or repair experience
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology
- ASE (Automotive Service Excellence) certifications
- Experience in a lube shop, tire shop, repair facility, or dealership

#FleetManagement #RemoteWork #AutomotiveCareers #CareerGrowth #CustomerService

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