Automotive Maintenance Coordinator - Remote

Talentify.io; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in fleet management is offering a remote customer service role focused on automotive inquiries, requiring customer service and automotive experience. The position, based in the Tampa Metropolitan Area, boasts competitive pay, additional compensation for certifications, and a supportive work culture.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

Paid vacation

401(k) employer match

Qualifications

• Six months of customer service experience required.
• Six months of automotive maintenance or repair experience required.
• Basic proficiency with Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Provide timely responses to customer inquiries via phone and email.
• Review service proposals for compliance and negotiate pricing.
• Communicate repair recommendations to clients.

Skills

Customer Service

Automotive Maintenance

Microsoft Office

Education

Degree in Automotive Technology

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $22.59 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn an additional $0.25/hr for each ASE certification held
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Full-time remote work opportunity from home in the Tampa Metropolitan Area
- Supportive company culture focused on employee development and customer satisfaction

What to Expect (Job Responsibilities):
- Provide timely responses to customer inquiries via phone and email in a friendly manner
- Review service proposals to ensure compliance with manufacturer service intervals and pricing
- Negotiate pricing and warranty applications while creating purchase orders
- Communicate repair recommendations to clients and gain necessary approvals
- Identify and recommend appropriate service locations for clients

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Tampa Metropolitan Area and the state of Florida
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership preferred

#FleetManagement #RemoteWork #AutomotiveCareers #CustomerService #CareerGrowth

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