Mainframe Reliability Engineer II — Proactive RCA

US Bank; Hopkins (MN); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability Insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Reliability Engineer to support production applications and automate discovery, aiming to reduce incidents and improve system reliability. You will focus on availability, latency, performance and proactive monitoring across business-critical platforms.

The role requires collaboration with business users, development teams and admins to ensure designs meet lifecycle reliability and operational goals, with emphasis on risk analysis, testing and process improvements.

Qualifications

• Bachelor's degree or equivalent work experience
• 4–5 years of relevant work experience in business/risk analysis, IT Service Management, production support, product/project management, or application development
• Experience with mainframe and Hogan applications
• Knowledge of Hogan systems processing and release management

Responsibilities

• Support production applications and automate discoveries to reduce incidents
• Improve availability, latency, performance, efficiency and proactive monitoring
• Interface with business users, development teams and system administrators to ensure systems meet business needs
• Develop, coordinate and conduct reliability studies on designs to assess lifecycle performance
• Analyze reliability of design, materials, processes and final products; recommend improvements
• Perform risk analyses of new designs and processes; conduct testing and analyze failures

Skills

Mainframe & Hogan expertise

COBOL development & production support

Hogan processing & release management

Production reliability & incident

Root Cause Analysis (RCA)

ServiceNow incident/problem/change

Mainframe architecture & dependency

SDLC, Agile/Scrum

Education

Bachelor's degree or equivalent work experience

Job description

U.S. Bank is seeking a Reliability Engineer to support production applications and automate discovery, aiming to reduce incidents and improve system reliability. You will focus on availability, latency, performance and proactive monitoring across business-critical platforms.

The role requires collaboration with business users, development teams and admins to ensure designs meet lifecycle reliability and operational goals, with emphasis on risk analysis, testing and process improvements.