Mainframe Reliability Engineer 2

US Bank; Hopkins (MN); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability Insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Reliability Engineer to support production applications and automate discovery, aiming to reduce incidents and improve system reliability. You will focus on availability, latency, performance and proactive monitoring across business-critical platforms.

The role requires collaboration with business users, development teams and admins to ensure designs meet lifecycle reliability and operational goals, with emphasis on risk analysis, testing and process improvements.

Qualifications

• Bachelor's degree or equivalent work experience
• 4–5 years of relevant work experience in business/risk analysis, IT Service Management, production support, product/project management, or application development
• Experience with mainframe and Hogan applications
• Knowledge of Hogan systems processing and release management

Responsibilities

• Support production applications and automate discoveries to reduce incidents
• Improve availability, latency, performance, efficiency and proactive monitoring
• Interface with business users, development teams and system administrators to ensure systems meet business needs
• Develop, coordinate and conduct reliability studies on designs to assess lifecycle performance
• Analyze reliability of design, materials, processes and final products; recommend improvements
• Perform risk analyses of new designs and processes; conduct testing and analyze failures

Skills

Mainframe & Hogan expertise

COBOL development & production support

Hogan processing & release management

Production reliability & incident

Root Cause Analysis (RCA)

ServiceNow incident/problem/change

Mainframe architecture & dependency

SDLC, Agile/Scrum

Education

Bachelor's degree or equivalent work experience

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

As a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications. Responsibilities include: Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle. Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production. Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability. Completing risk analysis studies of new designs and processes. Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development

Preferred Skills/Experience

• Mainframe and Hogan application expertise
• COBOL development and production support
• Hogan systems processing and release management
• Production reliability, troubleshooting, and incident response
• Root Cause Analysis (RCA) and Problem Management
• ServiceNow Incident, Problem, and Change Management
• Mainframe architecture and system dependency analysis
• SDLC, Agile/Scrum, and production implementation

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those relate