Mainframe Reliability Engineer 2

300 U.S. Bank National Association; Hopkins (MN); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Reliability Engineer to support production applications and automate discovery, reduce incidents, and improve availability, latency, and performance. The role collaborates with business users, development teams, and system administrators to ensure systems meet business needs and specifications.

Responsibilities include reliability studies, root cause analysis, and incident response. The position requires a Bachelor’s degree and 4–5 years in risk analysis or IT service

Qualifications

• Bachelor's degree or equivalent work experience
• 4–5 years in business/risk analysis or IT service mgmt
• Mainframe and Hogan expertise
• COBOL development and prod support
• RCA and problem management
• ServiceNow incident/problem/change management
• Mainframe architecture and system dependency analysis
• SDLC, Agile/Scrum, prod implementation

Responsibilities

• Develop reliability studies on designs and lifecycle
• Measure reliability of design, materials, processes, cost
• Recommend design/test methods for reliability
• Conduct risk analysis on new designs
• Test and analyze failures; propose design changes for reliability

Skills

Mainframe expertise

Hogan systems

COBOL development

Incident response

Root Cause Analysis

ServiceNow incident/problem/change

SDLC & Agile/Scrum

Production reliability

Education

Bachelor's degree

Tools

Mainframe

Job description

Company Overview

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications.

Responsibilities

• Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle.
• Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production.
• Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability.
• Completing risk analysis studies of new designs and processes.
• Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development

Preferred Skills / Experience

• Mainframe and Hogan application expertise
• COBOL development and production support
• Hogan systems processing and release management
• Production reliability, troubleshooting, and incident response
• Root Cause Analysis (RCA) and Problem Management
• ServiceNow Incident, Problem, and Change Management
• Mainframe architecture and system dependency analysis
• SDLC, Agile/Scrum, and production implementation

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

Equal Opportunity Employer

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify and Background Checks

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.