Mainframe Application Developer - COBOL & Production Support

Atos; Phoenix (AZ); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Atos is seeking experienced Mainframe professionals to join a production support and development team. You will work on legacy mainframe applications, perform troubleshooting, monitoring, and incident response in a fast-paced environment.

You will collaborate with on-site teams, coordinate with business users, and mentor junior staff while driving process improvements and automation initiatives to maintain SLA commitments.

Qualifikationen

• Minimum 5+ years of experience in Mainframe development and Production Support projects.
• Strong hands-on experience in COBOL, JCL, DB2, CICS, VSAM.
• Provide L1/L2 production support for Mainframe applications.
• Monitor batch jobs and resolve job abends, failures, and issues within SLA timelines.
• Handle Incident, Problem, Change, and Release Management activities.
• Perform Root Cause Analysis (RCA) for recurring production issues.
• Troubleshoot and resolve COBOL/JCL/DB2/CICS/VSAM issues and scheduling tools.
• Coordinate with business users, onsite teams, and cross-functional support teams.
• Lead Major Incident Management (MIM) and bridge calls for outages.
• Execute emergency fixes, deployments, and validation activities.
• Drive automation initiatives and process improvements in operations.
• Prepare technical documentation, runbooks, and knowledge assets.
• Mentor junior team members and provide technical guidance.
• Participate in on-call and weekend rotations; experience with SLA-driven support.
• Knowledge of ITIL processes and Service Management best practices.
• Experience in customer-facing roles and stakeholder communications.

Aufgaben

• Provide hands-on mainframe development and production support.
• Troubleshoot and resolve issues in COBOL, JCL, DB2, VSAM, and CICS.
• Monitor batch jobs, fix abends, and ensure SLA adherence.
• Lead incident management and coordinate bridge calls for outages.
• Perform root cause analysis and implement mitigation actions.
• Document procedures, runbooks and knowledge assets for support teams.

Kenntnisse

Mainframe development

Production support

COBOL

JCL

DB2

CICS

VSAM

Incident management

Change management

Automation initiatives

Documentation

Mentoring

Tools

Scheduling tools

Jobbeschreibung

Atos is seeking experienced Mainframe professionals to join a production support and development team. You will work on legacy mainframe applications, perform troubleshooting, monitoring, and incident response in a fast-paced environment.

You will collaborate with on-site teams, coordinate with business users, and mentor junior staff while driving process improvements and automation initiatives to maintain SLA commitments.