Main Bank Cashier (Overnight)

delawareparkcasinoracing; Wilmington (DE); On-site; USD 32,000 - 52,000; Full time

Job summary

Delaware Park Casino Racing in Wilmington seeks a Cage Cashier to ensure secure handling of funds and reliable service for guests. You will manage cash transactions, verify deposits, and supervise daily cash procedures while adhering to state regulations and internal controls.

The role requires teamwork, professionalism, and flexibility to cover evenings and weekends. As a member of the cash operations team, you will support kiosks and self-service stations, maintain inventory, and complete

Qualifications

• One year Cage, Banking and/or Cashiering experience.
• Basic computer program skills.
• Ability to lift 40 lbs.
• Background check and licensing as required by Delaware Gaming Enforcement.
• Uniform provided and must be worn.
• Able to stand/walk for an eight-hour shift.
• Flexible schedule including evenings, weekends and holidays.
• Work in a busy environment with high volumes and diverse guests.
• Excellent guest communication and teamwork.

Responsibilities

• Create a fun, entertaining environment while delivering service excellence.
• Comply with state regulations and internal controls.
• Manage funds: main bank, reserve, hard/soft count, kiosks.
• Track coin and currency inventory.
• Transport funds between main bank, booths and slot floor.
• Handle all cashing turn-ins between booths and main bank.
• Complete paperwork for variances and accountability.
• Re-impress satellite windows, self-redemption, and kiosks.
• Verify buys of hard and soft drops.
• Maintain self-redemption stations.
• May perform Cage Cashier duties as needed.
• Prepare and verify daily deposits.
• Report maintenance on doors, locks, etc. to supervisor.
• Follow all policies and procedures.
• Communicate with team and guests to promote positive relations.
• Maintain professionalism with team and guests.
• Perform other duties as assigned.

Job description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Complies with State Regulations and Company Internal Controls.
• Responsible for accountability of funds including main bank, reserve bank, hard count, soft count, marker bank, front window, booth inventories, self redemption and automated kiosks.
• Responsible for tracking inventory of coin and currency.
• Transports all funds between main bank, booths and slot floor.
• Responsible for all Cashier Turn-Ins between booths and main bank.
• Completes necessary paperwork for variances and accountability.
• Re-impress satellite windows, self redemption, and automated kiosks.
• Verifies the buy of hard drop and soft drop.
• Maintains self-redemption stations.
• May perform the functions of Cage Cashier, as needed.
• Prepares and verifies daily deposits.
• Reports all maintenance repairs for doors, locks, etc. to immediate Supervisor.
• Complies with all Company and Department Policies and Procedures.
• Complies with State Regulations and Company Internal Controls.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guest.
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Must have one (1) year Cage, Banking and/ or Cashiering Experience.
• Basic operating knowledge of computer programs.
• Must be able to lift forty (40) lbs. without difficulty.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and/or stand for at least a full eight (8)-hour shift.
• Ability to bend reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
• Must be able to handle all types of guest related situations, relay all guest compliments and complaints to Cage Management.