Mailroom Support Clerk (Onsite)

LoanCare; Virginia Beach (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health & welfare coverage

Paid holidays, vacation, and sickLeave

401(k) matching and employee stock-pAa

Calm memberships and mental health资源

Employee recognition programs

Gym membership discounts and education

Job summary

LoanCare is seeking a Mailroom Support Clerk to collaborate with clients, partners, and internal teams to maximize homeowner outcomes. The role supports mail processing, shipping, and daily facility tasks in a fast-paced environment.

Ideal candidates will have a high school diploma, a US driver’s license, and at least 1 year of mailroom or similar clerical experience, with proficiency in Word, Excel, and Outlook. Flexibility to adapt to workload changes is important.

Qualifications

• High School Diploma or equivalent required.
• Valid U.S. Driver’s License
• 1 year experience in mailroom operations, similar clerical experience may be accepted.
• Good computer skills with knowledge of Microsoft Word, Excel, and Outlook software.
• Adaptable to workload and process changes
• Organized and able to take direction.
• Knowledge of mortgage servicing systems is a plus.

Responsibilities

• Assist with log-in and distribution of incoming and outgoing mail.
• Assist all third-party vendors related to the mailroom and facility operations.
• Maintain and monitor supply inventory.
• Maintain log-in/tracking reports and post daily to the shared drive.
• Assist with daily facility operations as needed.
• Assist with preparation of shipping labels.
• Prepare and deliver inter-office, express packages and postal mail.
• Receive, open, prepare and scan documents as needed.
• Utilize company vehicle to deliver/pick up mail and packages at the post office.
• All other duties as assigned.

Skills

Driver's license

Mailroom experience

Microsoft Word

Excel

Outlook

Clerical experience

Adaptability

Organization

Education

High School Diploma or equivalent

Job description

Overview

We are seeking to fill the role of Mailroom Support Clerk. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities

• Assist with the log-in and distribution process of incoming and outgoing US Mail, UPS, FedEx,Priority Mail and Certified Mail.
• Assist all third-party vendors related to the mailroom and facility operations.
• Maintain and monitor supply inventory.
• Maintain all log-in/tracking reports and post daily to the shared drive.
• Assist with daily facility operations as needed.
• Assist with preparation of shipping labels.
• Prepare and deliver inter-office, express packages and postal mail through routine mail runs.
• Receive, open, prepare and scan documents as needed.
• Utilize company vehicle to deliver/pick up mail and packages at the post office.
• All other duties as assigned.

Required Skills and Qualifications

• High School Diploma or equivalent required.
• Valid U.S. Driver’s License
• 1 year experience in mailroom operations, similar clerical experience may be accepted.
• Good computer skills with knowledge of Microsoft Word, Excel, and Outlook software.
• Adaptable to workload and process changes
• Organized and able to take direction.

Desired Skills And Qualifications

• Knowledge of mortgage servicing systems and mortgage loan products.

Total Rewards

LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range

$15.72-23.51 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Who We Are

LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. This is a safety sensitive position .

Physical Demands

• Frequently sitting, 3-6 hours per day
• Occasional walking, bending, kneeling, reaching, twisting, squatting and pushing and pulling, up to 3 hours per day

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law