Bankruptcy Specialist II

LoanCare; United States; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Wellness programs

Employee recognition

Tuition reimbursement

Job summary

LoanCare is seeking a Bankruptcy Specialist II to collaborate with vendors, attorneys, clients and internal teams to maximize outcomes for homeowners.

The role emphasizes reviewing and reallocating funds in suspense, approving fee requests, and ensuring compliance with bankruptcy laws and investor guidelines. This remote-friendly position offers comprehensive benefits and opportunities to impact millions of homeowner portfolios.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of mortgage industry practices and bankruptcy processes.
• Proficiency in bankruptcy search tools.
• Good analytical and problem-solving skills.
• Good verbal and written communication skills.
• Experience using Microsoft Office (Excel, Word).
• Effective time-management and ability to multi-task.

Responsibilities

• Collaborate with vendors, attorneys, clients and stakeholders to ensure best practices.
• Review and reallocate funds in suspense for proper payment application.
• Evaluate and approve fee requests within investor guidelines.
• Assist internal departments to ensure proper servicing actions.
• Maintain controls as required by internal procedures.
• Stay updated on bankruptcy laws, procedures and investor guidelines.
• Review accounts at acquisition/onboarding for internal controls.
• Manage bankruptcy milestones.
• Monitor bankruptcy docket to ensure appropriate action.
• Complete monthly review of assigned bankruptcy portfolio and identify filings.
• Assist in quality control of vendor-managed processes.
• Monitor and oversee vendors for assigned tasks.
• Review attorney-prepared documents for execution.
• Research bankruptcy matters (payments, history, trustee ledger).
• Correspond with attorneys and address requests for information promptly.
• Review and reconcile accounts at bankruptcy closure.
• Process incoming mail.
• All other duties as assigned.

Skills

Analytical and problem-solving

Verbal and written communication

Time-management & multi-tasking

Education

High School Diploma or equivalent

Bachelor’s Degree in Business or related field preferred

Tools

Microsoft Office (Excel, Word)

Job description

Overview

We are seeking to fill the role of Bankruptcy Specialist II. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeownert reasonable accommodation.

Responsibilities

• Work with vendors, attorneys, clients, and other stakeholders to ensure best practices and industry standards are observed


• Review and reallocate funds in suspense to ensure proper payment application


• Evaluate and approve fee requests within applicable investor guidelines


• Assist internal departments to ensure proper servicing action is taken


• Perform and maintain controls as required by internal procedures


• Stay abreast of bankruptcy laws/procedures and governing investor guidelines


• Review accounts at acquisition/onboarding to ensure compliance with internal controls


• Manage Bankruptcy milestones


• Monitor Bankruptcy docket to ensure appropriate action is taken


• Complete comprehensive monthly review of assigned bankruptcy portfolio (including but not limited to identifying necessary filings and/or referrals to attorneys, and other actions needed to facilitate the bankruptcy process)


• Assist in quality control of vendor-managed processes


• Monitor and oversee vendors for assigned tasks and processes


• Review attorney-prepared documents for execution


• Conduct research on bankruptcy matters (e.g., payment application, payment history, trustee ledger, and cancelled checks)


• Correspond with attorneys and promptly address requests for information and documents


• Review and reconcile accounts at bankruptcy case closure


• Monitor and process mail


• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.


• Working knowledge of accepted business practices in the mortgage industry and/or strong understanding of federal bankruptcy processes


• Proficiency in bankruptcy search tools


• Good analytical and problem-solving skills


• Good verbal and written communication skills


• Experience using Microsoft Office (e.g., Excel, Word


• Effective time-management skills and the ability to multi-task

Desired Skills And Qualifications

• Bachelor’s Degree in Business or related field preferred


• 3+ years of experience in bankruptcy/default mortgage servicing, general mortgage servicing, or the legal field preferred


• Working knowledge of Black Knight Desktop-PM preferred


• Black Knight-MSP (Mortgage Servicing Platform) experience preferred

Total Rewards

LoanCare’s Total Rewards Package offers a compr eh ensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance


• Time Off: Paid holidays, vacation, and sick leave


• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan


• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being


• Employee Recognition: Programs that celebrate achievements and milestones


• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range:

$17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth


• Flexibility to work remotely, while staying connected through virtual engagement


• Opportunities to make a real impact in an industry that touches millions of lives


• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands

• Sitting up to 90% of the time


• Walking and standing up to 10% of the time


• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.