Mailroom Supervisor: Lead Customer Service & Operations

131 DEPARTMENT OF CORRECTIONS; Lawton (OK); On-site; USD 31,000 - 38,000; Full time

Job summary

131 DEPARTMENT OF CORRECTIONS is seeking a Mailroom Clerk at Chief James Smith Correctional Center to handle mail processing, customer information, and related clerical tasks. The role includes supervising staff, handling inquiries, and ensuring proper mailing procedures are followed.

The position requires on-site work at an Oklahoma facility with non-negotiable salary and on-site responsibilities. Training and supervision of staff are key elements of the job.

Qualifications

• Experience in customer service, public contact work or mail handling with additional experience in clerical tasks.
• Strong written and verbal communication skills and ability to supervise staff.

Responsibilities

• Supervises employees providing services and information to customers and trains staff.
• Responds to requests for informational materials and maintains inventory of materials.

Skills

Customer service

Communication skills

Supervisory abilities

Data gathering/record keeping

Telephone procedures

Computers

Tools

Office equipment

Job description

131 DEPARTMENT OF CORRECTIONS is seeking a Mailroom Clerk at Chief James Smith Correctional Center to handle mail processing, customer information, and related clerical tasks. The role includes supervising staff, handling inquiries, and ensuring proper mailing procedures are followed.

The position requires on-site work at an Oklahoma facility with non-negotiable salary and on-site responsibilities. Training and supervision of staff are key elements of the job.