Mailroom Student Assistant - Fast-Paced, Customer-Focused

Berklee College of Music; Boston (MA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Very friendly team environment

Job summary

Berklee College of Music in Boston is seeking a Mailroom Student Assistant to support daily operations of Berklee's Mail Services. You will handle mail and packages, provide customer service to students, faculty and staff, and help maintain a secure, organized mailroom.

The role requires reliability, basic computer skills, and the ability to lift up to 40 pounds. Working hours are part-time with an hourly rate of $16.97; training and confidentiality are emphasized.

Qualifications

• Customer service or retail experience preferred.
• Basic computer skills, including Microsoft Office.
• Ability to prioritize tasks and manage time effectively.
• Positive attitude and willingness to learn.

Responsibilities

• Receive, sort, and distribute incoming U.S. Mail, interoffice mail, and package deliveries.
• Assist with processing outgoing mail and shipments using approved mailing and shipping procedures.
• Notify students, faculty, and staff when packages are ready for pickup.
• Verify identification and maintain accurate package tracking and pickup records.
• Provide exceptional customer service by assisting members of the Berklee community with mail and shipping inquiries.
• Organize and maintain mailroom storage areas to ensure efficient operations.
• Assist with inventory of mailroom supplies and notify supervisors when replenishment is needed.
• Help maintain a clean, safe, and organized work environment.
• Support special campus mailings and projects as assigned.
• Perform other related duties as needed.

Skills

Customer service

Microsoft Office

Time management

Positive attitude

Teamwork

Education

Current Berklee student in good standing

Job description

Berklee College of Music in Boston is seeking a Mailroom Student Assistant to support daily operations of Berklee's Mail Services. You will handle mail and packages, provide customer service to students, faculty and staff, and help maintain a secure, organized mailroom.

The role requires reliability, basic computer skills, and the ability to lift up to 40 pounds. Working hours are part-time with an hourly rate of $16.97; training and confidentiality are emphasized.