Mailroom Specialist: Fast-Paced, Detail-Driven Ops

Real Time Resolutions Inc; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Real Time Resolutions Inc. in Dallas, TX is seeking a dedicated Mail Processor to manage the daily receipt, processing, and distribution of inbound and outbound mail. You will ensure timely handling, correct account identification, and proper delivery to internal departments in a fast-paced office environment.

The role requires attention to detail, reliability, and proficiency with Microsoft Office. A valid Texas driver’s license and a background check are part of the onboarding process.

Qualifications

• High School Diploma or GED required.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access) required.
• Minimum 2 years of experience in Mailroom.
• Minimum 2 years of experience in Clerical.
• Minimum 1 year of experience in Mortgage Servicing.
• Must have a valid Texas Driver’s License and a good driving record.
• Must successfully pass a comprehensive background check per client requirements.
• Must be authorized to work permanently in the United States. (Sponsorship is not available now or in the future.)

Responsibilities

• Adhere to strict departmental timeframes for processing all inbound and outbound mail.
• Travel to pick up inbound mail from the U.S. Post Office daily and securely deliver it to the RTR office for processing.
• Prepare outbound letters for mailing by operating folder/inserter machines and applying postage using the postage meter according to company policy.
• Review and identify various types of inbound correspondence for content and correctly deliver mail to the department, management, legal, or executive personnel.
• Identify the correct account numbers and enter notes, warning flags, and other identifiers into servicing systems.
• Collect outgoing mail from designated office locations throughout the day for processing.
• Prepare and ship packages using USPS, UPS and FedEx services.
• Scan inbound correspondence into the company’s electronic file system.

Skills

Microsoft Office

Mailroom experience

Clerical skills

Mortgage Servicing knowledge

Lifting up to 60 lbs

Attention to detail

Communication skills

Driver's license

Education

High School Diploma or GED

Job description

Real Time Resolutions Inc. in Dallas, TX is seeking a dedicated Mail Processor to manage the daily receipt, processing, and distribution of inbound and outbound mail. You will ensure timely handling, correct account identification, and proper delivery to internal departments in a fast-paced office environment.

The role requires attention to detail, reliability, and proficiency with Microsoft Office. A valid Texas driver’s license and a background check are part of the onboarding process.