Mailroom Specialist — Digitize, Sort & Deliver Mail

Catapult Solutions Group; Rosedale (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with matching

Paid time off

Job summary

Catapult Solutions Group is seeking a Mailroom Specialist (Virtual Mail Delivery Ops) in Rosedale, MD. This on-site role supports the Virtual Mail Division by receiving, sorting, scanning, and processing mail to ensure timely service delivery.

The ideal candidate has 1 year in a mailroom or related setting, strong communication, and proficiency with Google Sheets; prior experience with sorting/scanning equipment and knowledge of postal regulations is a plus. Pay is $21/hour with full benefits.

Qualifications

• 1 year of experience in a mailroom, data entry, or light industrial environment.
• Proficient verbal and written communication.
• Experience with spreadsheets, especially Google Sheets.
• Nice-to-Haves: interest in the legal services industry.
• Experience with mail sorting and scanning equipment.
• Familiarity with postal regulations.

Responsibilities

• Receive, sort, pack, ship, scan, and process mail promptly and accurately.
• Maintain punctuality, attendance, and attention to detail.
• Lift up to 50 lbs and push up to 60 lbs on a cart.
• Demonstrate a self-motivated and proactive approach to work.
• Comply with safety policies and the Code of Conduct.
• Exhibit understanding of Virtual Mail Delivery operation processes.
• Identify process issues and work with leadership to resolve them.
• Assist in training Virtual Mail Agents and other team members.
• Digitally assign mail items to customer accounts quickly and accurately.
• Assist management in coordinating production distribution and work distribution.
• Collect, review operational data including Digital Delivery and Shipping records.
• Serve as a backup for office location issues as needed.
• Assist partners, vendors, couriers, and carriers with delivery inquiries and issues.
• Investigate, report on, and solve delivery chain discrepancies.

Skills

Communication

Data entry

Problem solving

Google Sheets

Mail sorting equipment

Scanning equipment

Postal regulations

Education

High School Diploma or equivalent

Tools

Mail sorting equipment

Scanning equipment

Google Sheets

Job description

Catapult Solutions Group is seeking a Mailroom Specialist (Virtual Mail Delivery Ops) in Rosedale, MD. This on-site role supports the Virtual Mail Division by receiving, sorting, scanning, and processing mail to ensure timely service delivery.

The ideal candidate has 1 year in a mailroom or related setting, strong communication, and proficiency with Google Sheets; prior experience with sorting/scanning equipment and knowledge of postal regulations is a plus. Pay is $21/hour with full benefits.