Mailroom Operations Specialist

Thomas & Company; Nashville (TN); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Thomas & Company in Nashville seeks a Mailroom Coordinator to support accurate and timely mail processing across the organization. You will handle inbound and outbound mail, distribution, and tracking in a high-volume environment.

Responsibilities include sorting mail, packaging shipments, database indexing, and coordinating with internal teams. The role requires 1–3 years of admin or mailroom experience and strong attention to detail.

Qualifications

• High school diploma or equivalent.
• 1–3 years of administrative, mailroom, or data entry experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and organizational skills.
• Ability to lift and move items up to 20 lbs.

Responsabilités

• Receive, open, sort, and distribute inbound mail and packages.
• Prepare, process, and distribute outbound mail, including USPS and FedEx shipments.
• Determine appropriate shipping methods and calculate postage as needed.
• Sort, barcode, batch, scan, and index documents into designated systems.
• Perform document redaction and quality checks prior to processing.
• Monitor shared email inboxes and process document requests for mailing or shipment.
• Prepare hearing exhibits, appeal documentation, and client correspondence for distribution.
• Research and verify mailing addresses and ensure accuracy of outgoing materials.
• Process undeliverable mail and determine appropriate next steps in a timely manner.
• Operate and maintain mailroom equipment, including postage meters, scanners, and inserters.
• Ensure all outbound mail is processed daily in accordance with established deadlines.
• Track and maintain productivity metrics, including inbound and outbound mail volumes.
• Support document retrieval and processing from external systems, including state websites.
• Assist with document digitization efforts and process improvement initiatives.
• Communicate with internal teams, including remote employees, regarding mail handling and status updates.
• Perform data entry and document indexing as needed.
• Provide support for special projects as assigned, including unemployment claim processing, charge protest assistance, tax rate notice support, and other operational and client-related initiatives.
• Other duties as assigned

Connaissances

Microsoft Office

Attention to detail

Organizational skills

Data entry

Formation

High school diploma or equivalent

Outils

Postage meters

Scanners

Description du poste

Thomas & Company in Nashville seeks a Mailroom Coordinator to support accurate and timely mail processing across the organization. You will handle inbound and outbound mail, distribution, and tracking in a high-volume environment.

Responsibilities include sorting mail, packaging shipments, database indexing, and coordinating with internal teams. The role requires 1–3 years of admin or mailroom experience and strong attention to detail.