MAILROOM CLERK (FULL TIME)

Compass Group Canada; Hoboken (NJ); On-site; Full time

Job summary

A leading company is seeking a full-time Mailroom Clerk in Hoboken, NJ. The role involves processing mail and distribution services with a focus on customer service. Candidates should have prior customer service experience and a high school diploma. The position offers a competitive pay rate and various benefits.

Benefits

Retirement Plans

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Qualifications

• Prior customer service experience is required.
• Knowledge of shipping Dangerous & Non-Dangerous Goods.

Responsibilities

• Receive, sort, deliver, and process mail and courier items.
• Verify and keep records of shipments and prepare items for shipping.
• Respond to customer inquiries and maintain accurate records.

Skills

Customer Service

Attention to Detail

Education

High School diploma or equivalent

Tools

Shipping Software

Job description

Job Opening: Mailroom Clerk

We have an opening for a full-time Mailroom Clerk at Newell Brands, located at 221 River Street Suite 13, Hoboken, NJ 07030. Online applications are accepted only.

Schedule: Monday through Friday, 8:30 am to 5:30 pm. More details will be provided upon interview.

Requirements: Prior customer service experience is required.

Pay Rate: $17.00 per hour.

About ESFM

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, a member of the International WELL Building Institute (IWBI). We focus on elevating the workplace experience through innovative FM solutions, ensuring a safe, healthy, and sustainable environment.

Our clients span various industries including Life Science, Technology, Oil & Gas, and Manufacturing. ESFM self-performs 80% of all IFM solutions, covering services such as Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions.

In 2020, ESFM received the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Accurately and promptly process all Mail and Distribution Services items with the highest level of customer service.

Essential Duties and Responsibilities

• Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and USPS mail.
• Verify and keep records of incoming and outgoing shipments and prepare items for shipment.
• Track courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly package, mark, label, and process all Non-Hazardous and Hazardous materials using courier-specific software.
• Research and route unidentified and generic mail.
• Coordinate, stage, and transport bulk mail items.
• Receive, log, deliver, and track messenger items.
• Follow all processes in the client SOPs.
• Monitor packages for hazardous and suspicious materials.
• Respond to customer inquiries and maintain accurate records.
• Perform other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certification (49 CFR & IATA).
• Knowledge of domestic and international shipping of Dangerous & Non-Dangerous Goods.
• Experience with shipping software from carriers like UPS, DHL, FedEx.

Benefits

Full-time and part-time positions offer benefits such as Retirement Plans, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, and more. Full-time roles include Medical, Dental, Vision, Life Insurance, Disability Insurance, and other benefits. Eligible associates may also receive paid/unpaid time off in accordance with laws.

About Compass Group

We are committed to equal opportunity employment and fair treatment for all applicants and associates, regardless of race, gender, age, disability, veteran status, or other protected classifications.

Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace.