Mailroom Clerk

RieLes Group; North Middleton Township (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

RieLes Group is seeking a dependable Installation Postal Officer/Printing Service & Support at Carlisle Barracks, PA. This onsite role handles postal operations, mail distribution, shipping support and printing coordination for installation customers.

The ideal candidate has 1–2 years of customer service and postal or shipping experience, familiarity with military procedures, postage accounting, and handling accountable or classified mail with discretion and accuracy.

Qualifications

• High school diploma or equivalent.
• One to two years of customer service and postal or shipping experience.
• Active Secret security clearance preferred; eligibility for interim clearances pending.
• Completion of AMPS Official Mail Manager/Mail Clerk training.
• GSA dispatch qualification.
• Valid driver's license and a clean driving record.
• Intermediate proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Knowledge of military postal procedures, postage metering, postal accounting, and accountable or classified mail handling.
• Strong organizational, communication, customer service, and recordkeeping skills.
• Ability to work onsite and provide consistent customer service during operating hours.

Responsibilities

• Receive, screen, sort, process, and distribute mail per military postal procedures.
• Manage mail dispatch, shipping, and courier coordination.
• Track postage usage and postal accounting records; prepare reports.
• Handle accountable and classified mail per security protocols.
• Coordinate printing services with customers and monitor production requirements.
• Track printing costs and assist with cost reporting and resource management.
• Provide customer service for postal, shipping, and printing inquiries.
• Train couriers on mail handling, delivery, and dispatch procedures.
• Maintain documentation and ensure compliance with applicable requirements.
• Perform physical tasks related to mail processing and distribution.

Skills

Customer service

Postal/shipping experience

Microsoft Office

Communication

Recordkeeping

Onsite work readiness

Education

High school diploma or equivalent

AMPS Official Mail Manager/Mail Clerk training

GSA dispatch qualification

Tools

MS Office proficiency

Job description

Installation Postal Officer/Printing Service & Support - Mailroom Clerk

Location: Carlisle Barracks, Pennsylvania

Work Arrangement: Onsite

Work Schedule: Monday–Friday, 7:30 a.m.–4:00 p.m., excluding federal holidays

46 Ashburn Drive, Carlisle, PA 17013

Security Clearance: Active Secret clearance preferred

Position Overview:

RieLes Group is seeking a dependable, detail-oriented Installation Postal Officer/Printing Service & Support professional to provide postal operations, mail distribution, shipping support, and printing coordination services at Carlisle Barracks, Pennsylvania. The ideal candidate will have experience in customer service and postal or shipping operations, along with knowledge of military postal procedures, postage accounting, and accountable mail handling. This position requires strong organizational skills, attention to detail, and the ability to handle sensitive mail and packages while maintaining compliance with applicable postal and security procedures

Key Responsibilities

• Receive, screen, sort, process, and distribute incoming and outgoing mail in accordance with established military postal procedures
• Manage mail dispatch activities, shipping arrangements, and courier coordination to support daily installation operations
• Track postage usage, maintain accurate postal accounting records, and prepare required reports
• Handle accountable and classified mail in accordance with applicable security protocols and handling procedures
• Coordinate printing services, including processing requests, communicating with customers, and monitoring production requirements
• Track printing costs, maintain service records, and assist with cost reporting and resource management
• Provide customer service support for postal, shipping, and printing-related inquiries
• Train and provide guidance to couriers on proper mail handling, delivery, and dispatch procedures
• Maintain accurate documentation and ensure compliance with applicable operational requirements
• Perform physical tasks associated with mail processing, package handling, and distribution

Minimum Qualifications

• High school diploma or equivalent
• One to two years of customer service and postal or shipping experience
• Active Secret security clearance preferred; clarification regarding eligibility for interim clearances is pending
• Completion of AMPS Official Mail Manager/Mail Clerk training
• GSA dispatch qualification
• Valid driver's license and a clean driving record
• Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Knowledge of military postal procedures, postage metering, postal accounting, and accountable or classified mail handling
• Strong organizational, communication, customer service, and recordkeeping skills
• Ability to work onsite and provide consistent customer service during the established operating hours

Physical Requirements

• Ability to stand, walk, bend, and perform routine physical activities throughout the workday
• Ability to lift and handle packages weighing up to 70 pounds, with two-person assistance or mechanical equipment used when necessary
• Ability to safely move, sort, and distribute mail, packages, and related materials